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Advertisments.isSupported returning false always on an Android device?

Discussion in 'Unity Ads' started by figwig, Sep 9, 2019.

  1. figwig

    figwig

    Joined:
    Jul 18, 2018
    Posts:
    1
    Hey guys. As above. It was my impression that Advertisments.isSupported was available before ads were even initialised? In the editor I get the test ads but on mobile I never initialise as this returns false.

    Thanks
    Will

    Edit: Have set it to initialise anyway, and still no adverts. isSupported still returns false
     
    Last edited: Sep 9, 2019
  2. ap-unity

    ap-unity

    Unity Technologies

    Joined:
    Aug 3, 2016
    Posts:
    1,277
    @figwig

    Thanks for reporting this. Can you provide some device details? The only thing required to use Unity Ads on Android is that the Google Play Store is installed. Can you confirm that is installed on that device?