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Resolved Ads being delivered on Android but not iOS.

Discussion in 'LevelPlay' started by DaveKap, Oct 10, 2023.

  1. DaveKap

    DaveKap

    Joined:
    Mar 6, 2013
    Posts:
    94
    I used the migration guide and got LevelPlay working great on Android. However, I build in iOS and I get problems. I can confirm that SdkInitializationCompletedEvent() is being called, which I assume means everything is ready to go. I ensured the appKey was correct as well. However, it seems despite everything being in place, ads are never ready to be delivered. How do I debug this? I added the test iphone to LevelPlay's integration testing page and have tried all my ad sources and units. Nothing's coming up from any of the failure events and if I force trying to play an ad, I simply get "The ad did not finish due to an error." Turning the ad unit's test mode on and off doesn't seem to do anything either.

    I'm right to assume this stuff is supposed to work if I'm running off of xcode with the iphone plugged in for debugging, right?

    I'm not sure what else to try here, especially considering this all works great on Android.
     
    Last edited: Oct 10, 2023
  2. cnguyen_unitylevelplay

    cnguyen_unitylevelplay

    Unity Technologies

    Joined:
    Mar 23, 2023
    Posts:
    72
  3. DaveKap

    DaveKap

    Joined:
    Mar 6, 2013
    Posts:
    94
    This is now solved. FYI to anyone else who gets a similar problem, check with the IronSource support system. They managed to figure out an issue on the backend that solved my problem and did so rather quickly.