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Question Ads becomes an error only on iPhone 13 Pro Max

Discussion in 'Unity Ads & User Acquisition' started by kazzsugi, Mar 15, 2022.

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Is Unity Ads not compatible with iPhone 13 Pro Max?

  1. Yes

    0 vote(s)
    0.0%
  2. No

    1 vote(s)
    100.0%
  1. kazzsugi

    kazzsugi

    Joined:
    Mar 14, 2022
    Posts:
    1
    Rewards ads are displayed properly on iPhone 8 Plus and iPad Pro 9.7 ".
    But, on iPhone 13 Pro Max, the error "Show invocation failed: Placement not ready" is displayed and the advertisement is not displayed.
    Is Unity Ads not compatible with iPhone 13 Pro Max?

    "Advertisement.isInitialized" seems to be successful, but "Advertisement.Show" causes an error.

    if (Advertisement.isInitialized)
    {
    Debug.Log("Advertisement isInitialized");
    Advertisement.Show("Rewarded_iOS", this);
    } else {
    Debug.Log("Advertisement is not Initialized");
    }
     
  2. LIU_Hanyang96

    LIU_Hanyang96

    Unity Technologies

    Joined:
    Jul 12, 2021
    Posts:
    113
    Hi,

    May I know your SDK version? If you are using UnityAds SDK 4.0.0, you need to load ads first. Then, you can show ads after the ads-loaded callback is triggered.