Search Unity

  1. We are migrating the Unity Forums to Unity Discussions. On July 12, the Unity Forums will become read-only. On July 15, Unity Discussions will become read-only until July 18, when the new design and the migrated forum contents will go live. Read our full announcement for more information and let us know if you have any questions.

Question Admob Mediation can't retrive data from Unity Ads

Discussion in 'Unity Ads & User Acquisition' started by ElemobTechnology, May 18, 2022.

  1. ElemobTechnology

    ElemobTechnology

    Joined:
    Nov 14, 2021
    Posts:
    4
    After integrating Unity Ads as Admob mediation's Waterfall Ad Source, it always show this error "Can't retrive data". And in Unity's dashboard, there are thousands of requests with 99%+ fill rate but ZERO impression.
    Could anybody help me out? Thank you very much!
     
  2. LIU_Hanyang96

    LIU_Hanyang96

    Unity Technologies

    Joined:
    Jul 12, 2021
    Posts:
    113
    Hi,

    May you check whether you have integrated the UnityAds adapter well in your project? You need to ensure you have integrated UnityAds SDK and matched version UnityAds Adapter in your projects.
    About the issue "Can't retrieve data", you need to check whether you have filled in the correct API key. If the API key is correct, this should be caused by no impression.
     
  3. ElemobTechnology

    ElemobTechnology

    Joined:
    Nov 14, 2021
    Posts:
    4
    Hi,

    Thank you very much for your reply.
    I integrated the adapter and I think it works well as unity ads can be loaded and displayed successfully while using Admob Mediation Test Suite.
    About the API key, I just copy it from Unity and paste to Admob.
     
  4. Alijan7

    Alijan7

    Joined:
    Jul 8, 2022
    Posts:
    20
    Do we have to integrate the unityAds Adapter? I was following one of the guides from admob mediation, and all we have to do is to link the ad placement units of Unity Ads to existing ad unit of admob and link the game id and organization ID? However, so far no ads are showing and my optimization status is can't retrieve data? Is Unity Adaptar Crucial? Please help me.
     
  5. Unity-Boon

    Unity-Boon

    Unity Technologies

    Joined:
    Jan 18, 2017
    Posts:
    135
    You need to import the Unity Ads adapter and SDK for Admob into your project. Please check the step below:

    Unity:
    https://developers.google.com/admob/unity/mediation/unity#step_3_import_the_unity_sdk_and_adapter
    Android:
    https://developers.google.com/admob...y#step_3_import_the_unity_ads_sdk_and_adapter
    iOS:
    https://developers.google.com/admob/ios/mediation/unity#step_3_import_the_unity_ads_sdk_and_adapter