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Accelerator is queried again and again for the same file

Discussion in 'Unity Accelerator' started by kjyv, Jan 12, 2022.

  1. kjyv

    kjyv

    Joined:
    Feb 20, 2018
    Posts:
    53
    Our automatic builds sometimes get into a state where the cache is queried again and again for the same file even though it was apparently loaded successfully, of course then stalling all other builds. Stopping the cache server will make the editor import the file directly right away and continue fine. I've tried deleting the whole accelerator cache but the same issue still happens.
    It only started happening recently, the last 2 weeks maybe, so I assume an automatic update has taken place that introduced this issue. Anyone else with similar problems?
     
    kjyv, Jan 12, 2022
    #1

  2. kirkchen

    kirkchen

    Unity Technologies

    Joined:
    May 18, 2018
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    We haven't made any updates in the past month. Have you changed anything in your setup?
     
    kirkchen, Jan 18, 2022
    #2

  3. kjyv

    kjyv

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    Feb 20, 2018
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    Hi! Well, we switched to Unity 2021.2 from 2020.3 at some point in December, which might of course also be the cause.
     
    kjyv, Jan 19, 2022
    #3

  4. kirkchen

    kirkchen

    Unity Technologies

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    We did receive reports of the new editor version causing more load on the accelerator. We are currently investigating this.
     
    kirkchen, Jan 19, 2022
    #4

  5. kirkchen

    kirkchen

    Unity Technologies

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    kirkchen, Jan 20, 2022
    #5

  6. kjyv

    kjyv

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    Feb 20, 2018
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    Hi, I already did that when posting here. There has been no answer so far.
    Issue number is 1394543 (not public yet)
     
    kjyv, Jan 24, 2022
    #6

  7. rainer_klanggames

    rainer_klanggames

    Joined:
    Nov 12, 2015
    Posts:
    3
    We are experiencing the same issue as described above. We can produce it on Linux and Windows, with a local or remote accelerator (running on windows and on Linux). It seems that this is a unity editor issue. We also tried different versions of the Accelerator as well as using different versions of unity 2021.2 (to the latest ".13f" at this point). The only "workaround" is to not use the cache server and have our build times run like 8 times longer.
     
    rainer_klanggames, Feb 28, 2022
    #7
    neptaco_ likes this.

  8. Dave-Hampson

    Dave-Hampson

    Unity Technologies

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    Jan 2, 2014
    Posts:
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    Hi, just wanted to mention that as far as I can tell there is no repro project included in 1394543
    In order for the devs to be able to work on this issue, you would need to send a small repro project and reproduction steps showing the issue.

    That's probably one of the reasons you haven't got a response yet.
     
    Dave-Hampson, Feb 28, 2022
    #8

  9. kjyv

    kjyv

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    Feb 20, 2018
    Posts:
    53
    Hi thanks for your reminder but how are we supposed to give a repro project for an issue that only happens sporadically and is not tied to a project but the editor importing things from an accelerator instance? It seems to not occur anymore for us though, but it's unclear if because of a Unity update or possible accelerator update. Then again the previous poster seems to have the same issue with recent versions - so it could also be some internal state in the accelerator that has changed. We had the issue on macOS.

    Something Unity QA apparently never does is ask bug reporters about doing certain debugging when the issue occurs to gather more info directly - that would often be more straight forward than the default answer of "give us a repro project".
     
    kjyv, Mar 4, 2022
    #9