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Question Accelerator installing issue

Discussion in 'Unity Accelerator' started by andorfy, Dec 1, 2022.

  1. andorfy

    andorfy

    Joined:
    Oct 12, 2015
    Posts:
    24
    Hi,

    I have the following problem. One of our accelerator host PC was reinstalled, and after the windows installation I'm unable to manage any of my accelerators, nor install a new one.

    I attach a screenshot about what I see on the dashboard now. None of the accelerators are worknig, or can be disabled, and I can't delete any of them, or add a new one. (The bottom one is what I wanted to reinstall)

    I tested this with FireFox and Edge and with different logins for the same organization none of them helped.
     

    Attached Files:

    andorfy, Dec 1, 2022
    #1

  2. andorfy

    andorfy

    Joined:
    Oct 12, 2015
    Posts:
    24
    If anybody facing the same issue here is a workaround:
    Download the accelerator from the Documentation.
    When installing disable the Collaborate feature, because that was shut down by Unity. The installation process should finish without any error, and you can use the local accelerator, but you won't see anything on the Unity dashboard.
     
    andorfy, Dec 15, 2022
    #2