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Able to skip rewarded ads on iOS, but not Android. Any idea why?

Discussion in 'Unity Ads & User Acquisition' started by imitationkrab, Sep 18, 2021.

  1. imitationkrab

    imitationkrab

    Joined:
    May 29, 2015
    Posts:
    1
    We have an app with an iOS and Android build. Both use Unity Ads as the sole mediation layer within IronSource. The way things are currently set up, we only display Unity Ads in app. They are all rewarded ads.

    When using the app, we see the same exact same rewarded ads on both platforms. However, the iOS ones will show a fast forward icon in the top left after a few seconds, and the ad can be skipped to the end card. The Android ads do not do this. Those are unskippable. No fast forward icon.

    We have an issue where Google is threatening to remove the Android app from the Play store because ads are not skippable, and it’s an app marketed to all ages / minors.

    Does anyone know why this discrepancy might exist, in terms of ad skips? The dashboard options look the same, in Unity Ads (and IronSource for that matter). Is there a way to make sure the skip feature shows up on Android? We are aware of a workaround involving interstitial ads in place of rewarded, but want to see if we can adjust dashboard settings to achieve parity first, without having to submit a client update.

    Thanks!
     
  2. LIU_Hanyang96

    LIU_Hanyang96

    Unity Technologies

    Joined:
    Jul 12, 2021
    Posts:
    113
    Hi imitationkrab,

    Currently, our rewarded ads are not allowed to be skipped. If you meet any skippable rewarded ads, may you send us a video of it? Our SDK team is still working on enabling skipping for rewarded ads. You can use Interstitial ads and their completion callback instead of rewarded ads temporarily. With this method, it will meet the requirement of Google.