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A Friendly Warning About Using Paypal for Unity Purchases

Discussion in 'General Discussion' started by CaptainStardog, Apr 5, 2018.

  1. angrypenguin

    angrypenguin

    Joined:
    Dec 29, 2011
    Posts:
    15,509
    Perhaps you misread or misunderstood what I wrote or was talking about?

    First, when providing service to others you can't assume that everyone's perfect. Good customer service or design for customer facing systems takes a broad range of people into account including, among other things, those who might not be paying as much attention as they should, or who primarily speak a different language, or may even have some kind of disability, or... the list goes on.

    Second, even when dealing with otherwise ideal customers, it's good to realise that they can still make mistakes and not further inconvenience them or, worse, make them feel bad about it. That, specifically, is why I was saying I wouldn't use the language I quoted with a client or customer.

    Third, I'm not going to dismiss a problem just because it involved a user making a mistake. There's still the distinct possibility I can improve things by making the mistake less likely in the future.

    I'm not going to go to the PayPal forums to talk about user experience design and provision.
     
    Deeeds, Kiwasi, Ryiah and 1 other person like this.
  2. Martin_H

    Martin_H

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    Jul 11, 2015
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    4,433
    All very true imho, especially in the context of the whole "democratizing gamedev" mission statement of UT.
     
    angrypenguin likes this.
  3. Lurking-Ninja

    Lurking-Ninja

    Joined:
    Jan 20, 2015
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    Or the entire thread. Up until now it was about "Let's beat up Unity, because."

    And PayPal basically said: "it was Unity, please go away"

    Well, if nobody goes to the real culprit and tell them, they will never know. (Of course in reality, they already know, what the problem is, there is no real solution against casual clicking, you have to pay attention if you spend money)
     
    Last edited: Apr 7, 2018
  4. Teila

    Teila

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    Jan 13, 2013
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    6,929
    I believe from what I read it goes up as you use it. So when you first apply, it is $250. I may be wrong, but that is what the website said. :)
     
  5. Dustin-Horne

    Dustin-Horne

    Joined:
    Apr 4, 2013
    Posts:
    4,568
    I disagree wholeheartedly. If it were specific to PayPal only, then yeah, but in this case the community forum gives him the opportunity to potentially connect with others using Unity who may have had the same experience.
     
    Deeeds and Martin_H like this.
  6. Don-Gray

    Don-Gray

    Joined:
    Mar 18, 2009
    Posts:
    2,278
    yeah, could be, think it's changed since I first signed up
     
  7. Zbad

    Zbad

    Joined:
    Nov 20, 2014
    Posts:
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    This happened to me, too!! Wtf!
     
  8. Deeeds

    Deeeds

    Joined:
    Mar 15, 2018
    Posts:
    739
    @angrypenguin Thank you for being a voice of reason in amongst the many bizarre "you're holding it wrong" attempts at defences of negative and belligerent corporate policies and practices.
     
    angrypenguin likes this.
  9. Spark88

    Spark88

    Joined:
    Dec 12, 2015
    Posts:
    4
    Hi,
    I'm trying to take advantage of "MayMadness" shopping for assets of a value €440 but I get the below message when using PayPal. Please help!

    Agreement was canceled.
    When contacting support, please include the following information(show):
     
  10. Mauri

    Mauri

    Joined:
    Dec 9, 2010
    Posts:
    2,657
    You should contact the support.
     
  11. Murgilod

    Murgilod

    Joined:
    Nov 12, 2013
    Posts:
    9,753
    Are you trying to buy over a VPN connection?
     
  12. Braineeee

    Braineeee

    Joined:
    Nov 9, 2014
    Posts:
    1,211
    In the list of bad ideas I think this takes the cake. Cash advances are not a good idea.