A crash on Standalone Windows

Cardinal90 · Mar 28, 2019

Hello. I'm a developer of https://store.steampowered.com/app/699920/Despotism_3k/. I recently got a crash report from a user. Here's the log:

Initialize engine version: 2018.3.8f1 (fc0fe30d6d91)
GfxDevice: creating device client; threaded=1
Direct3D:
Version: Direct3D 11.0 [level 11.1]
Renderer: AMD Radeon(TM) R5 Graphics (ID=0x9851)
Vendor:
VRAM: 1005 MB
Driver: 23.20.768.12
Begin MonoManager ReloadAssembly
- Completed reload, in 0.386 seconds
<RI> Initializing input.

<RI> Input initialized.

<RI> Initialized touch support.

Crash!!!
SymInit: Symbol-SearchPath: '.;C:\Program Files (x86)\Steam\steamapps\common\Despotism 3k;C:\Program Files (x86)\Steam\steamapps\common\Despotism 3k;C:\WINDOWS;C:\WINDOWS\system32;SRV*C:\websymbols*http://msdl.microsoft.com/download/symbols;', symOptions: 534, UserName: '????????ð'
OS-Version: 10.0.0
C:\Program Files (x86)\Steam\steamapps\common\Despotism 3k\Despotism3k.exeespotism3k.exe (00007FF7860A0000), size: 667648 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 2018.3.8.4067
C:\WINDOWS\SYSTEM32\ntdll.dll:ntdll.dll (00007FFC3E690000), size: 1970176 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.556
C:\WINDOWS\System32\KERNEL32.DLL:KERNEL32.DLL (00007FFC3E5A0000), size: 729088 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.648
C:\WINDOWS\System32\KERNELBASE.dll:KERNELBASE.dll (00007FFC3B7A0000), size: 2568192 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.556
C:\Program Files (x86)\Steam\steamapps\common\Despotism 3k\UnityPlayer.dll:UnityPlayer.dll (00007FFBED5A0000), size: 23830528 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 2018.3.8.4067
C:\WINDOWS\System32\USER32.dll:USER32.dll (00007FFC3BCC0000), size: 1638400 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.376
C:\WINDOWS\System32\win32u.dll:win32u.dll (00007FFC3B590000), size: 131072 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\System32\GDI32.dll:GDI32.dll (00007FFC3BEC0000), size: 163840 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.285
C:\WINDOWS\System32\gdi32full.dll:gdi32full.dll (00007FFC3ACE0000), size: 1646592 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.590
C:\WINDOWS\System32\msvcp_win.dll:msvcp_win.dll (00007FFC3AC40000), size: 651264 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.619
C:\WINDOWS\System32\ucrtbase.dll:ucrtbase.dll (00007FFC3AB40000), size: 1015808 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.619
C:\WINDOWS\System32\ole32.dllle32.dll (00007FFC3C670000), size: 1380352 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.407
C:\WINDOWS\System32\combase.dll:combase.dll (00007FFC3CD60000), size: 3284992 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.619
C:\WINDOWS\System32\RPCRT4.dll:RPCRT4.dll (00007FFC3BF00000), size: 1196032 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.648
C:\WINDOWS\System32\bcryptPrimitives.dll:bcryptPrimitives.dll (00007FFC3AAC0000), size: 499712 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\System32\sechost.dll:sechost.dll (00007FFC3CC20000), size: 372736 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.319
C:\WINDOWS\System32\SHLWAPI.dll:SHLWAPI.dll (00007FFC3CBC0000), size: 331776 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\System32\msvcrt.dll:msvcrt.dll (00007FFC3C570000), size: 647168 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 7.0.17134.1
C:\WINDOWS\System32\SETUPAPI.dll:SETUPAPI.dll (00007FFC3C0B0000), size: 4501504 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\System32\cfgmgr32.dll:cfgmgr32.dll (00007FFC3BA20000), size: 299008 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\System32\ADVAPI32.dll:ADVAPI32.dll (00007FFC3BC10000), size: 659456 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.471
C:\WINDOWS\SYSTEM32\VERSION.dll:VERSION.dll (00007FFC35980000), size: 40960 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\System32\SHELL32.dll:SHELL32.dll (00007FFC3D160000), size: 21233664 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.441
C:\WINDOWS\System32\shcore.dll:shcore.dll (00007FFC3C7D0000), size: 692224 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.112
C:\WINDOWS\System32\windows.storage.dll:windows.storage.dll (00007FFC3AE80000), size: 7393280 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.556
C:\WINDOWS\System32\kernel.appcore.dll:kernel.appcore.dll (00007FFC3A9B0000), size: 69632 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.112
C:\WINDOWS\System32\profapi.dllrofapi.dll (00007FFC3AA40000), size: 126976 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\System32\powrprof.dllowrprof.dll (00007FFC3A9F0000), size: 311296 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\System32\FLTLIB.DLL:FLTLIB.DLL (00007FFC3A9A0000), size: 40960 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\System32\WS2_32.dll:WS2_32.dll (00007FFC3C500000), size: 442368 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\System32\OLEAUT32.dll:OLEAUT32.dll (00007FFC3D090000), size: 798720 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.556
C:\WINDOWS\System32\IMM32.dll:IMM32.dll (00007FFC3CD30000), size: 184320 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\System32\CRYPT32.dll:CRYPT32.dll (00007FFC3B5B0000), size: 1974272 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\System32\MSASN1.dll:MSASN1.dll (00007FFC3A9D0000), size: 73728 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\SYSTEM32\OPENGL32.dll:OPENGL32.dll (00007FFC0C480000), size: 1179648 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\SYSTEM32\WINMM.dll:WINMM.dll (00007FFC37F80000), size: 143360 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\SYSTEM32\WINHTTP.dll:WINHTTP.dll (00007FFC31590000), size: 905216 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.590
C:\WINDOWS\SYSTEM32\bcrypt.dll:bcrypt.dll (00007FFC3A500000), size: 151552 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.112
C:\WINDOWS\SYSTEM32\HID.DLL:HID.DLL (00007FFC396D0000), size: 49152 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\SYSTEM32\dwmapi.dll:dwmapi.dll (00007FFC39130000), size: 167936 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\SYSTEM32\WindowsCodecs.dll:WindowsCodecs.dll (00007FFC36280000), size: 1761280 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.345
C:\WINDOWS\SYSTEM32\WSOCK32.dll:WSOCK32.dll (00007FFC2AA00000), size: 36864 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\SYSTEM32\GLU32.dll:GLU32.dll (00007FFC35270000), size: 180224 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\SYSTEM32\WINMMBASE.dll:WINMMBASE.dll (00007FFC37C40000), size: 172032 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\Program Files (x86)\Steam\gameoverlayrenderer64.dll:gameoverlayrenderer64.dll (00007FFC091D0000), size: 1626112 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 4.97.72.56
C:\WINDOWS\System32\PSAPI.DLLSAPI.DLL (00007FFC3BE50000), size: 32768 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\system32\uxtheme.dll:uxtheme.dll (00007FFC38EA0000), size: 622592 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\Program Files (x86)\Steam\steamapps\common\Despotism 3k\MonoBleedingEdge\EmbedRuntime\mono-2.0-bdwgc.dll:mono-2.0-bdwgc.dll (00007FFBECE30000), size: 7757824 (result: 0), SymType: '-deferred-', PDB: ''
C:\WINDOWS\SYSTEM32\MSWSOCK.dll:MSWSOCK.dll (00007FFC3A220000), size: 417792 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL:CRYPTBASE.DLL (00007FFC3A3F0000), size: 45056 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\System32\MSCTF.dll:MSCTF.dll (00007FFC3C8A0000), size: 1519616 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.619
C:\WINDOWS\SYSTEM32\d3d11.dll:d3d11.dll (00007FFC37C70000), size: 3190784 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.441
C:\WINDOWS\SYSTEM32\dxgi.dll:dxgi.dll (00007FFC39760000), size: 765952 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.112
C:\WINDOWS\System32\DriverStore\FileRepository\c0319794.inf_amd64_f738b7b00430a42d\aticfx64.dll:aticfx64.dll (00007FFC35990000), size: 1949696 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 23.20.768.12
C:\WINDOWS\System32\DriverStore\FileRepository\c0319794.inf_amd64_f738b7b00430a42d\atiuxp64.dll:atiuxp64.dll (00007FFC352A0000), size: 212992 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 23.20.768.12
C:\WINDOWS\System32\DriverStore\FileRepository\c0319794.inf_amd64_f738b7b00430a42d\atidxx64.dll:atidxx64.dll (00007FFC329A0000), size: 16080896 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 23.20.768.12
C:\WINDOWS\System32\clbcatq.dll:clbcatq.dll (00007FFC3CC80000), size: 655360 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 2001.12.10941.16384
C:\WINDOWS\system32\wbem\wbemprox.dll:wbemprox.dll (00007FFC29790000), size: 69632 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\SYSTEM32\wbemcomn.dll:wbemcomn.dll (00007FFC2ABC0000), size: 536576 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\system32\wbem\wbemsvc.dll:wbemsvc.dll (00007FFC28AE0000), size: 81920 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\system32\wbem\fastprox.dll:fastprox.dll (00007FFC254B0000), size: 991232 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\System32\MMDevApi.dll:MMDevApi.dll (00007FFC33A80000), size: 483328 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\System32\DEVOBJ.dllEVOBJ.dll (00007FFC3A7B0000), size: 159744 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\System32\PROPSYS.dllROPSYS.dll (00007FFC37470000), size: 1785856 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 7.0.17134.619
C:\WINDOWS\SYSTEM32\AUDIOSES.DLL:AUDIOSES.DLL (00007FFC33B00000), size: 1228800 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.619
C:\WINDOWS\SYSTEM32\wintypes.dll:wintypes.dll (00007FFC36D40000), size: 1363968 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.523
C:\WINDOWS\SYSTEM32\AVRT.dll:AVRT.dll (00007FFC36470000), size: 40960 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\SYSTEM32\xinput1_3.dll:xinput1_3.dll (0000000000400000), size: 122880 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 9.18.944.0
C:\WINDOWS\SYSTEM32\TextInputFramework.dll:TextInputFramework.dll (00007FFC305A0000), size: 614400 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.376
C:\WINDOWS\SYSTEM32\CoreMessaging.dll:CoreMessaging.dll (00007FFC387E0000), size: 892928 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.471
C:\WINDOWS\SYSTEM32\CoreUIComponents.dll:CoreUIComponents.dll (00007FFC35D40000), size: 3268608 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.376
C:\WINDOWS\SYSTEM32\ntmarta.dll:ntmarta.dll (00007FFC39A90000), size: 200704 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\Windows\System32\Windows.UI.dll:Windows.UI.dll (00007FFC306C0000), size: 1130496 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\Windows\System32\InputHost.dll:InputHost.dll (00007FFC30640000), size: 495616 (result: 0), SymType: '-deferred-', PDB: ''
C:\WINDOWS\SYSTEM32\dbghelp.dll:dbghelp.dll (00007FFC2B0A0000), size: 1871872 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\SYSTEM32\SspiCli.dll:SspiCli.dll (00007FFC3A8D0000), size: 196608 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.376

========== OUTPUTTING STACK TRACE ==================

0x00007FFC359E7048 (aticfx64) OpenAdapter10_2
0x00007FFC35A02453 (aticfx64) OpenAdapter10_2
0x00007FFC37CA0424 (d3d11) D3D11CoreCreateDevice
0x00007FFC37C9D142 (d3d11) D3D11CoreCreateDevice
0x00007FFC39777ACE (dxgi) ApplyCompatResolutionQuirking
0x00007FFC39779676 (dxgi) ApplyCompatResolutionQuirking
0x00007FFC3976513A (dxgi) DXGIReportAdapterConfiguration
0x00007FFC0925A503 (gameoverlayrenderer64) OverlayHookD3D3
ERROR: SymGetSymFromAddr64, GetLastError: 'Попытка обращения к неверному адресу.' (Address: 00007FFBEDAE77EA)
0x00007FFBEDAE77EA (UnityPlayer) (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 'Попытка обращения к неверному адресу.' (Address: 00007FFBEDB47859)
0x00007FFBEDB47859 (UnityPlayer) (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 'Попытка обращения к неверному адресу.' (Address: 00007FFBEDB4C6DB)
0x00007FFBEDB4C6DB (UnityPlayer) (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 'Попытка обращения к неверному адресу.' (Address: 00007FFBEDB4C7B7)
0x00007FFBEDB4C7B7 (UnityPlayer) (function-name not available)
0x00007FFBEDE015E1 (UnityPlayer) UnityMain
0x00007FFC3E5B3DC4 (KERNEL32) BaseThreadInitThunk
0x00007FFC3E703691 (ntdll) RtlUserThreadStart

========== END OF STACKTRACE ===========

A crash has been intercepted by the crash handler. For call stack and other details, see the latest crash report generated in:
* C:/Users/Александр/AppData/Local/Temp/Konfa Games/Despotism3k/Crashes
Click to expand...

It has something to do with graphics if I understand correctly. The GPU is an integrated one and quite weak, but DX11 is supported. Should it work? Can it be fixed? I could ask the user for a crash dump if it is needed.

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A crash on Standalone Windows

Cardinal90