Search Unity

Question 502 Bad Gateway

Discussion in 'Unity Analytics' started by ArnauKokoro, Feb 15, 2023.

  1. ArnauKokoro

    ArnauKokoro

    Joined:
    Apr 27, 2021
    Posts:
    45
    Hi,

    It's been a month that i'm getting 502 Bad Gateway on POST "https://operate-sdk-telemetry.unity3d.com/v1/operate".

    This is because since I have IAP purchasing unity plugin I had to initialize Unity Cloud Services.
    I had version 4.5.1 of unity purchasing plugin. I just upgrade to 4.5.2.

    Is this IAP plugin version fixing the POST issue?

    Thanks!
     
  2. RandolfKlemola

    RandolfKlemola

    Unity Technologies

    Joined:
    May 1, 2020
    Posts:
    130
    Hi ArnauKokoro,

    Thanks for reaching out! Yes, the reason for the error is the service that responds to that endpoint has been undergoing maintenance for a little while now. In the meantime, any errors regarding that URL should have no effect on your project and can be ignored. They should go away once the backend service here at Unity is back online and reachable. We apologize for the inconvenience of seeing the errors related to that URL in your project's logs.

    If you are seeing bigger issues than just the error message, however, let me know!

    Best
    Randy
     
  3. pistoleta

    pistoleta

    Joined:
    Sep 14, 2017
    Posts:
    539
    Is it normal to keep having this error to this date?
     
    RandolfKlemola likes this.
  4. RandolfKlemola

    RandolfKlemola

    Unity Technologies

    Joined:
    May 1, 2020
    Posts:
    130
    Hi @pistoleta ,

    Yes, it's "normal". If you're encountering issues other than the error message, related to this, let me know!

    Best,
    Randy