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5 hours to upload a bug report??? Really Unity?

Discussion in 'Editor & General Support' started by Meltdown, Aug 13, 2018.

  1. Meltdown

    Meltdown

    Joined:
    Oct 13, 2010
    Posts:
    5,822
    I have 200 mbps fibre and can upload a 600mb file fairly quickly.

    Today I logged a bug report, attached my assets folder zipped up (600mb), and after 5 hours its still uploading.
    I removed my entire project folder in the bug report, so only the 600mb assets zip and a crash dump is uploaded.

    Why would it take so long to upload a bug report?
     
    Last edited: Aug 13, 2018
    Meltdown, Aug 13, 2018
    #1
    Adam-Bailey likes this.

  2. Adam-Bailey

    Adam-Bailey

    Joined:
    Feb 17, 2015
    Posts:
    232
    Bumping this because I had the same issue the other day where I submitted a bug report on a simple project created just to replicate the issue (1.4mb Assets folder) and it still took about 15 minutes to finish submitting.
     
    Adam-Bailey, Mar 1, 2019
    #2

  3. Gladyon

    Gladyon

    Joined:
    Sep 10, 2015
    Posts:
    389
    It comes from the fact that they send a lot of temporary files.
    You can drastically reduce the size of what is sent by:
    - removing the automatically attached files
    - zipping and adding manually the necessary files (only the 'Assets', 'Packages' and 'ProjectSettings' directories, along with any non-Unity directory your project specifically need)
     
    Gladyon, Mar 1, 2019
    #3