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2018.2 project will not upgrade to 2019.1.0a8 (frozen on Unity splash screen, doesn't show any %)

Discussion in '2019.1 Beta' started by exzizt, Nov 11, 2018.

  1. exzizt

    exzizt

    Joined:
    Sep 30, 2017
    Posts:
    78
    In the hub, I select my project to open with the new alpha, and it just sits on the splash screen and in the task manager it shows Unity as "Not Responding". I've let it sit for 30+ mins but to no avail. It is a small 2D project. I really want to figure out what's going on here. Any help is appreciated.

    upload_2018-11-10_17-14-32.png
     
  2. Peter77

    Peter77

    QA Jesus

    Joined:
    Jun 12, 2013
    Posts:
    5,740
  3. exzizt

    exzizt

    Joined:
    Sep 30, 2017
    Posts:
    78
    Edit: I can make a new project in this alpha version. But it just hangs/doesn't do anything trying to upgrade my project.

    I did just now since you suggested it. I'll paste what's in there below (for 2019.1.0a8):

    Initiating legacy licensing module
    LICENSE SYSTEM [20181110 22:51:33] Next license update check is after 2018-11-12T01:10:40
    LICENSE SYSTEM [20181110 22:51:33] 00330-80008-29188-AA213 != 00330-80008-29188-AA760
    Built from 'trunk' branch; Version is '2019.1.0a8 (7ae038d0fb32) revision 8052792'; Using compiler version '191627012'
    OS: 'Windows 10 (10.0.0) 64bit' Language: 'en' Physical Memory: 32697 MB
    BatchMode: 0, IsHumanControllingUs: 1, StartBugReporterOnCrash: 1, Is64bit: 1, IsPro: 0
    [Package Manager] Server::Start -- Port 64505 was selected
    ListPackages failed, output: {
    "name": "unity-editor",
    "version": "5.7.0",
    "problems": [
    "extraneous: unityeditor-collab-history@0.6.14 C:\\Users\\Luke\\AppData\\Roaming\\Unity\\Packages\\node_modules\\unityeditor-collab-history"
    ],
    "dependencies": {
    "unityeditor-collab-history": {
    "version": "0.6.14",
    "extraneous": true,
    "problems": [
    "extraneous: unityeditor-collab-history@0.6.14 C:\\Users\\Luke\\AppData\\Roaming\\Unity\\Packages\\node_modules\\unityeditor-collab-history"
    ],
    "from": "unityeditor-collab-history.0.6.14.tgz",
    "resolved": "file:unityeditor-collab-history.0.6.14.tgz"
    },
    "unity-editor-home": {
    "version": "2.2.1",
    "from": "unity-editor-home.2.2.1.tgz",
    "resolved": "file:unity-editor-home.2.2.1.tgz"
    },
    "unityeditor-cloud-hub": {
    "version": "0.0.15",
    "from": "unityeditor-cloud-hub-0.0.15.tgz",
    "resolved": "file:unityeditor-cloud-hub-0.0.15.tgz"
    },
    "unityeditor-collab-toolbar": {
    "version": "0.7.16",
    "from": "unityeditor-collab-toolbar.0.7.16.tgz",
    "resolved": "file:unityeditor-collab-toolbar.0.7.16.tgz"
    }
    }
    }
    COMMAND LINE ARGUMENTS:
    C:\Program Files\Unity\2019.1.0a8\Editor\Unity.exe
    -projectpath
    C:\Users\Luke\Google Drive\Unity Projects\Birdie
    -cloudEnvironment
    production
    Successfully changed project path to: C:\Users\Luke\Google Drive\Unity Projects\Birdie
    C:/Users/Luke/Google Drive/Unity Projects/Birdie
    Using Asset Import Pipeline V1.
    Loading GUID <-> Path mappings...0.000068 seconds
    Loading Asset Database...0.014915 seconds
     
  4. LeonhardP

    LeonhardP

    Unity Technologies

    Joined:
    Jul 4, 2016
    Posts:
    2,532
    Could you please submit a bug report via the bug reporter (you can find its executable in the Unity install directory), and reply in here with the case number?
     
  5. exzizt

    exzizt

    Joined:
    Sep 30, 2017
    Posts:
    78
    Case #: 1100235
     
    LeonhardP and charlesb_rm like this.
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