2018.1.0f2 hangs trying to load package manager - We are a secure office behind Checkpoint /Proxy

Hi Sorry for a duplicate post but this area seems more attuned to our issue.
THe original

We are currently unable to use Unity 2018.1.0f2 due to it hanging after you make a project at the:

'Unity Package Manger progress bar - Resolving packages' after which we then get this message:



So trying to get to the bottom of this:

We have contacted Checkpoint and they said that - "the non-compliant HTTP reject action means that the Unity Application is attempting to make an HTTP connection that has not been implemented according to protocol standards" (whatever that means)

So basically IT can put in an exception into the proxy stuff but they need to know at least the Domain Unity is attempting to reach as they cannot add in 'any' as the destination rule for this particular exception.

Any help appreciated

Cheers

 

Hi thanks

Here is the missing image and log file:



LICENSE SYSTEM [2018510 8:41:13] Next license update check is after 2018-02-06T14:47:52

Built from '2018.1/staging' branch; Version is '2018.1.0f2 (d4d99f31acba) revision 13949343'; Using compiler version '191125508'
OS: 'Windows 10 (10.0.0) 64bit' Language: 'en' Physical Memory: 32706 MB
BatchMode: 0, IsHumanControllingUs: 1, StartBugReporterOnCrash: 1, Is64bit: 1, IsPro: 1
[Package Manager] Server::Start -- Port 55937 was selected
ListPackages failed, output: {
"name": "unity-editor",
"version": "5.7.0",
"problems": [
"extraneous: unityeditor-collab-history@0.6.14 C:\\Users\\andyc\\AppData\\Roaming\\Unity\\Packages\\node_modules\\unityeditor-collab-history"
],
"dependencies": {
"unityeditor-collab-history": {
"version": "0.6.14",
"extraneous": true,
"problems": [
"extraneous: unityeditor-collab-history@0.6.14 C:\\Users\\andyc\\AppData\\Roaming\\Unity\\Packages\\node_modules\\unityeditor-collab-history"
],
"from": "unityeditor-collab-history.0.6.14.tgz",
"resolved": "file:unityeditor-collab-history.0.6.14.tgz"
},
"unity-editor-home": {
"version": "0.8.40",
"from": "unity-editor-home.0.8.40.tgz",
"resolved": "file:unity-editor-home.0.8.40.tgz"
},
"unityeditor-cloud-hub": {
"version": "0.0.15",
"from": "unityeditor-cloud-hub-0.0.15.tgz",
"resolved": "file:unityeditor-cloud-hub-0.0.15.tgz"
},
"unityeditor-collab-toolbar": {
"version": "0.7.16",
"from": "unityeditor-collab-toolbar.0.7.16.tgz",
"resolved": "file:unityeditor-collab-toolbar.0.7.16.tgz"
}
}
}


COMMAND LINE ARGUMENTS:
C:\Program Files\Unity\Unity_2018-1-0f2\Unity\Editor\Unity.exe
C:/Users/andyc/Documents/Projects/Test_2018_1_0f2
Audio: FMOD Profiler initialized on port 54900
Loading GUID <-> Path mappings...0.000126 seconds
Loading Asset Database...0.000029 seconds
AssetDatabase consistency checks...0.000098 seconds
Refreshing native plugins compatible for Editor in 0.00 ms, found 0 plugins.
Preloading 0 native plugins for Editor in 0.00 ms.
[Package Manager] Registering 0 packages:
Failed to resolve packages: Cannot connect to Unity Package Manager local server. No packages loaded.

A re-import of the project may be required to fix the issue or a manual modification of C:/Users/andyc/Documents/Projects/Test_2018_1_0f2/Packages/manifest.json file.


(Filename: Line: 0)

[Package Manager] Failed to resolve packages: Cannot connect to Unity Package Manager local server.

 

upm.log

{"level":"info","message":"Starting Server","timestamp":"2018-05-10T07:41:14.149Z"}
{"level":"info","message":"Health Request received","timestamp":"2018-05-10T07:41:14.606Z"}

 

Hi yes I did try to run a beta, regarding that path I dont have it I have this:

C:\Users\<my username>\AppData\Local\Unity\cache\npm\packages.unity.com

Tried deleting it but still wont start.

This morning I actually uninstalled all the versions of Unity I had on my machine and downloaded and installed fresh to see if it would help.

I also deleted all Unity folders I could find in AppData

Editor.log:
LICENSE SYSTEM [2018510 13:6:43] Next license update check is after 2018-02-06T14:47:52

Built from '2018.1/staging' branch; Version is '2018.1.0f2 (d4d99f31acba) revision 13949343'; Using compiler version '191125508'
OS: 'Windows 10 (10.0.0) 64bit' Language: 'en' Physical Memory: 32706 MB
BatchMode: 0, IsHumanControllingUs: 1, StartBugReporterOnCrash: 1, Is64bit: 1, IsPro: 1
[Package Manager] Server::Start -- Port 51590 was selected
ListPackages failed, output: {
"name": "unity-editor",
"version": "5.7.0",
"problems": [
"invalid: unity-editor-home@0.8.37 C:\\Users\\andyc\\AppData\\Roaming\\Unity\\Packages\\node_modules\\unity-editor-home",
"extraneous: unityeditor-collab-history@0.6.14 C:\\Users\\andyc\\AppData\\Roaming\\Unity\\Packages\\node_modules\\unityeditor-collab-history",
"invalid: unityeditor-collab-toolbar@0.7.15 C:\\Users\\andyc\\AppData\\Roaming\\Unity\\Packages\\node_modules\\unityeditor-collab-toolbar"
],
"dependencies": {
"unity-editor-home": {
"version": "0.8.37",
"from": "unity-editor-home.0.8.37.tgz",
"resolved": "file:unity-editor-home.0.8.37.tgz",
"invalid": true,
"problems": [
"invalid: unity-editor-home@0.8.37 C:\\Users\\andyc\\AppData\\Roaming\\Unity\\Packages\\node_modules\\unity-editor-home"
]
},
"unityeditor-collab-history": {
"version": "0.6.14",
"extraneous": true,
"problems": [
"extraneous: unityeditor-collab-history@0.6.14 C:\\Users\\andyc\\AppData\\Roaming\\Unity\\Packages\\node_modules\\unityeditor-collab-history"
],
"from": "unityeditor-collab-history.0.6.14.tgz",
"resolved": "file:unityeditor-collab-history.0.6.14.tgz"
},
"unityeditor-collab-toolbar": {
"version": "0.7.15",
"from": "unityeditor-collab-toolbar.0.7.15.tgz",
"resolved": "file:unityeditor-collab-toolbar.0.7.15.tgz",
"invalid": true,
"problems": [
"invalid: unityeditor-collab-toolbar@0.7.15 C:\\Users\\andyc\\AppData\\Roaming\\Unity\\Packages\\node_modules\\unityeditor-collab-toolbar"
]
},
"unityeditor-cloud-hub": {
"version": "0.0.15",
"from": "unityeditor-cloud-hub-0.0.15.tgz",
"resolved": "file:unityeditor-cloud-hub-0.0.15.tgz"
}
}
}


COMMAND LINE ARGUMENTS:
C:\Program Files\Unity\Unity_2018-1-0f2\Unity\Editor\Unity.exe
C:/Users/andyc/Documents/Projects/2018-1-0f2_test
Audio: FMOD Profiler initialized on port 54900
Loading GUID <-> Path mappings...0.000116 seconds
Loading Asset Database...0.000018 seconds
AssetDatabase consistency checks...0.000145 seconds
Refreshing native plugins compatible for Editor in 0.01 ms, found 0 plugins.
Preloading 0 native plugins for Editor in 0.00 ms.

 

upm.log

{"level":"info","message":"Starting Server","timestamp":"2018-05-10T12:06:44.773Z"}
{"level":"info","message":"Health Request received","timestamp":"2018-05-10T12:06:45.259Z"}

 

no that was the whole log, unity still wont open and gets stuck trying to connect to the package server (our proxy).

If I wait for 5 mins for it to error out I can click continue to open up 2018.1 the package manager errors.

So if there are no errors in the Editor.log our ICT department thinks that adding the proxy exception will un-stick the Unity Package manager on project load.

But they need the specific domain name. So any idea what the domain is that the package manager is trying to reach? is it just .unity3d.com or something else held on Rackspace hosting?


Just tried opening it again to make sure.

Entire Editor.Log:

LICENSE SYSTEM [2018510 14:3:52] Next license update check is after 2018-05-11T12:11:39

Built from '2018.1/staging' branch; Version is '2018.1.0f2 (d4d99f31acba) revision 13949343'; Using compiler version '191125508'
OS: 'Windows 10 (10.0.0) 64bit' Language: 'en' Physical Memory: 32706 MB
BatchMode: 0, IsHumanControllingUs: 1, StartBugReporterOnCrash: 1, Is64bit: 1, IsPro: 1
[Package Manager] Server::Start -- Port 63162 was selected
ListPackages failed, output: {
"name": "unity-editor",
"version": "5.7.0",
"problems": [
"invalid: unity-editor-home@0.8.42 C:\\Users\\andyc\\AppData\\Roaming\\Unity\\Packages\\node_modules\\unity-editor-home",
"extraneous: unityeditor-collab-history@0.6.14 C:\\Users\\andyc\\AppData\\Roaming\\Unity\\Packages\\node_modules\\unityeditor-collab-history",
"invalid: unityeditor-collab-toolbar@0.7.15 C:\\Users\\andyc\\AppData\\Roaming\\Unity\\Packages\\node_modules\\unityeditor-collab-toolbar"
],
"dependencies": {
"unity-editor-home": {
"version": "0.8.42",
"from": "unity-editor-home.0.8.42.tgz",
"resolved": "file:unity-editor-home.0.8.42.tgz",
"invalid": true,
"problems": [
"invalid: unity-editor-home@0.8.42 C:\\Users\\andyc\\AppData\\Roaming\\Unity\\Packages\\node_modules\\unity-editor-home"
]
},
"unityeditor-collab-history": {
"version": "0.6.14",
"extraneous": true,
"problems": [
"extraneous: unityeditor-collab-history@0.6.14 C:\\Users\\andyc\\AppData\\Roaming\\Unity\\Packages\\node_modules\\unityeditor-collab-history"
],
"from": "unityeditor-collab-history.0.6.14.tgz",
"resolved": "file:unityeditor-collab-history.0.6.14.tgz"
},
"unityeditor-collab-toolbar": {
"version": "0.7.15",
"from": "unityeditor-collab-toolbar.0.7.15.tgz",
"resolved": "file:unityeditor-collab-toolbar.0.7.15.tgz",
"invalid": true,
"problems": [
"invalid: unityeditor-collab-toolbar@0.7.15 C:\\Users\\andyc\\AppData\\Roaming\\Unity\\Packages\\node_modules\\unityeditor-collab-toolbar"
]
},
"unityeditor-cloud-hub": {
"version": "0.0.15",
"from": "unityeditor-cloud-hub-0.0.15.tgz",
"resolved": "file:unityeditor-cloud-hub-0.0.15.tgz"
}
}
}


COMMAND LINE ARGUMENTS:
C:\Program Files\Unity\Unity_2018-1-0f2\Unity\Editor\Unity.exe
C:/Users/andyc/Documents/Projects/ForUnitySupport_NewTest
Audio: FMOD Profiler initialized on port 54900
Loading GUID <-> Path mappings...0.000063 seconds
Loading Asset Database...0.000015 seconds
AssetDatabase consistency checks...0.000091 seconds
Refreshing native plugins compatible for Editor in 0.00 ms, found 0 plugins.
Preloading 0 native plugins for Editor in 0.00 ms.
[Package Manager] Registering 0 packages:
Failed to resolve packages: Cannot connect to Unity Package Manager local server. No packages loaded.

A re-import of the project may be required to fix the issue or a manual modification of C:/Users/andyc/Documents/Projects/ForUnitySupport_NewTest/Packages/manifest.json file.


(Filename: Line: 0)

[Package Manager] Failed to resolve packages: Cannot connect to Unity Package Manager local server.