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Bug [2017.1.0b3] Unity lost license information and is unable to renew it

Discussion in 'Linux' started by kaskiU, Jun 5, 2017.

  1. kaskiU

    kaskiU

    Joined:
    Aug 6, 2013
    Posts:
    50
    Unity for some reason lost the license information for my installation and when I start Unity, I get "License is not for this version of Unity" window. Clicking "Re-Activate" button opens basic licensing procedure ("unity software license agreement, choosing between plus/pro and personal version). After confirming not using Unity in a professional capacity the main window changes to "Almost there" and then I get instantly thrown back to choosing between plus/pro and personal version. This time "next" button doesn't do anything.

    Editor log: https://gist.github.com/anonymous/3e1b3eefee7c26ffaedc20c075020424

    Any ways to "reset" Unity?
     
    Last edited: Jun 6, 2017
  2. clebersleite

    clebersleite

    Joined:
    Jun 4, 2017
    Posts:
    1
    same here
     
  3. kaskiU

    kaskiU

    Joined:
    Aug 6, 2013
    Posts:
    50
    I've tried to remove and purge whole package, reinstalling and removing the ~/.local/share/unity3d/Unity/Unity_v5.x.ulf file which actually seems to reset the Unity activation status. Still having the same problem..
     
  4. vario2

    vario2

    Joined:
    Jun 6, 2017
    Posts:
    1
    Same issue, Arch 64
     
  5. kaskiU

    kaskiU

    Joined:
    Aug 6, 2013
    Posts:
    50
    I reset the activation status (deleting same file again) and tried with manual (offline) activation. I get file generated, uploaded to Unity site and I can download and put the file to the launcher. "License file load successfully" green bar appears but nothing else happens.

    I also tried to remove whole "~/.local/share/unity3d" folder.
     
  6. spacepluk

    spacepluk

    Joined:
    Aug 26, 2015
    Posts:
    243
    I managed to cancel my subscription while trying to work around this :(

    Now I get into the editor but I'm getting lots of "Failed to load package manager" and everything is very slow (because of the logs I guess).
     
  7. NorthLinuxIsBestLinux

    NorthLinuxIsBestLinux

    Joined:
    Feb 28, 2017
    Posts:
    1
    I am just trying to use Unity on Linux personally and suddenly I can't... perfect timing, have an exam tomorrow for the game I developed.
     
  8. Tak

    Tak

    Joined:
    Mar 8, 2010
    Posts:
    1,001
    kaskiU and spacepluk like this.
  9. kaskiU

    kaskiU

    Joined:
    Aug 6, 2013
    Posts:
    50
    Thank you for your response. I managed to get Unity licensed! Here is how I did it if someone needs more information:
    Code (CSharp):
    1.  
    2. # Remove Unity cache data which resets license status
    3. rm -r ~/.local/share/unity3d/
    4.  
    5. # Uninstall current version
    6. sudo dpkg -r unity-editor
    7.  
    8. # Download 5.6.1xf1Linux
    9. wget http://beta.unity3d.com/download/6a86e542cf5c/unity-editor_amd64-5.6.1xf1Linux.deb
    10.  
    11. # Install it
    12. sudo dpkg -i unity-editor_amd64-5.6.1xf1Linux.deb
    13.  
    14. # Activate unity
    15. /opt/Unity/Editor/Unity
    16.  
    17. # Update Unity
    18. sudo dpkg -i unity-editor_amd64-2017.1.0xb8Linux.deb
    19.  
    20.  
     
  10. Deleted User

    Deleted User

    Guest

    This appears to also be happening in the middle of using Unity.

    Despite activating it with a lower version - then upgrading to a newer version. After a short while of use in 2017.1.0b3, I pressed "Open project...", and this brought the licensing issue again. :(

    Using the same fix will temporarily solve this issue, but can be frustrating.
     
  11. MikeBike

    MikeBike

    Joined:
    Apr 29, 2017
    Posts:
    28
    thanks kaskiu
     
  12. maikramer

    maikramer

    Joined:
    Jun 2, 2017
    Posts:
    12
    I can confirm that in 2017.1.0.b8 the problem still happening, i discovered the workaround without read it here, after hours trying things, if i knew, but yes, for some reason, after i moved a project, and opened again unity, i was stuck in the activation.
     
  13. Sam-V

    Sam-V

    Joined:
    Jan 26, 2014
    Posts:
    5
    Still having this problem every time I start unity Hub. Have to active a new licence. every time on multiple devices.
     
  14. David_Lindh

    David_Lindh

    Joined:
    Sep 22, 2020
    Posts:
    1
    me too