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100% Crashes in Android 8 and in Moto devices

Discussion in 'Android' started by Shankar-Ganesh, Oct 28, 2020.

  1. Shankar-Ganesh

    Shankar-Ganesh

    Joined:
    Sep 23, 2013
    Posts:
    32
    Hi,
    We are using Unity LTS version 2019.4.8f1 and we got significant number of crashes in Firebase Crashlytics. 94% of crashes happened in Moto devices and 100% in ANDROID 8. Can you please tell us what causing this crash?

    SDK's used : Firebase Crashlytics, Messaging, Remote Config, Analytics

    Caused by java.lang.Error: *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
    Version '2019.4.8f1 (60781d942082)', Build type 'Release', Scripting Backend 'il2cpp', CPU 'armeabi-v7a'
    Build fingerprint: 'motorola/sanders_n/sanders_n:8.1.0/OPS28.65-36-14/63857:user/release-keys'
    Revision: 'p400'
    ABI: 'arm'
    Timestamp: 2020-10-28 12:56:27+0530
    pid: 26854, tid: 26983, name: Thread-11 >>> com.nextwave.wcc3 <<<
    uid: 10414
    signal 11 (SIGSEGV), code 2 (SEGV_ACCERR), fault addr 0x83484ff4
    r0 834850c0 r1 a48130ea r2 00000004 r3 834850bc
    r4 834850c0 r5 a48130ea r6 834855b0 r7 83485660
    r8 834850bc r9 00000000 r10 834855dc r11 a48130ea
    ip aef1a9a8 sp 83485018 lr aeec8a4f pc aeea8b8c

    backtrace:
    #00 pc 0001eb8c /system/lib/libc.so (mbrtoc32) (BuildId: 566883ff11815a25089e5de03bf17778)
    #01 pc 00000126 <anonymous:83485000>

    at libc.mbrtoc32(mbrtoc32)
    at Unknown.0x83485126()
     
    Shankar-Ganesh, Oct 28, 2020
    #1

  2. VaidasM

    VaidasM

    Unity Technologies

    Joined:
    Jun 27, 2017
    Posts:
    41
    Hey Shankar, could you submit a bug report using our Bug Reported (Help > Report a Bug)? Make sure you include a logcat with the full logs of the crash that's been happening. It would be great if you would post the id of the submitted bug here!
     
    VaidasM, Nov 9, 2020
    #2