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0.17 Fails to properly download Collab projects

Discussion in 'Unity Hub' started by spacesharkstudios, May 22, 2018.

  1. spacesharkstudios

    spacesharkstudios

    Joined:
    Sep 26, 2016
    Posts:
    2
    I just had to delete/re-download a project because 2018.1 didn't agree with it and for some reason I couldn't just re-load it back up in 2017.4 (may have been Hub related)

    After deleting, I tried to download it again, but Hub would fail to properly download the Collab project. When assigning the folder to download the project to, it would instead make a new project using the name of the root folder, e.g. if I saved it to "Games/", I would end up with a new project named "Games (1)/" in the same folder.

    Had no issues before upgrading to 0.17. To fix I just went back to opening the project the old fashioned way straight from the editor exe. Hope this helps someone while they fix this/these.
     
    spacesharkstudios, May 22, 2018
    #1

  2. AbrahamDUnity

    AbrahamDUnity

    Unity Technologies

    Joined:
    Jun 28, 2017
    Posts:
    431
    Hi,

    This issue seems unusual. Could you send me your logs via direct message? I'll have a look and see if there's something we can do.

    Logs path:
    Windows: %UserProfile%\AppData\Roaming\UnityHub\logs
    OSX: ~/Library/Application support/UnityHub/logs
     
    AbrahamDUnity, May 23, 2018
    #2

  3. AbrahamDUnity

    AbrahamDUnity

    Unity Technologies

    Joined:
    Jun 28, 2017
    Posts:
    431
    Hi,

    There's been some issues with cloud projects in the latest version. The fix will be released soon (either in a patch or in the next release). Until then this feature is unfortunately out of order. Sorry for the inconvenience.

    Cheers,
     
    AbrahamDUnity, May 29, 2018
    #3

  4. tomglenn

    tomglenn

    Joined:
    Aug 3, 2015
    Posts:
    28
    Experiencing the same issue. Workaround is to download your Collab project using the standard Unity Launcher for now it seems. Looking forward to a fix for this though.
     
    tomglenn, May 29, 2018
    #4

  5. charlesb_rm

    charlesb_rm

    Joined:
    Jan 18, 2017
    Posts:
    485
    We just released 0.17.1 which should address the problem. Sorry for the trouble.
     
    charlesb_rm, Jun 4, 2018
    #5