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  1. Ortiz_Daniel
    Post

    Question low fill rate banners

    Hi @ronmar, Thanks for reaching out and sharing your screenshots. While I won't be able to assist with the implementation, I would recommend...
    Post by: Ortiz_Daniel, Nov 22, 2022 in forum: Unity Mediation
  2. Ortiz_Daniel
    Post

    Question How to change COPPA Settings for Unity Mediations?

    Hi @bryan05142, Yes you can make the changes under Current Project Settings > Privacy Settings. [ATTACH] Selecting the pencil on the right...
    Post by: Ortiz_Daniel, Nov 7, 2022 in forum: Unity Mediation
  3. Ortiz_Daniel
    Post

    Question Banner ads

    Thanks for reaching out @ronmar, I have reviewed your account and tried to re-enable banners. Please let me know if you are still encountering...
    Post by: Ortiz_Daniel, Oct 31, 2022 in forum: Unity Mediation
  4. Ortiz_Daniel
    Post

    Question Banner ads and Unity Mediation

    Hi @iddqd, Thanks for reaching out. This is strange indeed, can you share any details on your project, name, project ID etc... That would help...
    Post by: Ortiz_Daniel, Oct 28, 2022 in forum: Unity Mediation
  5. Ortiz_Daniel
    Post

    Question Unusual Ad Colony Ad in Production

    Hi @cryogee, Thanks for reaching out. I would recommend reaching out to each individual network when it comes to issues like this. They would...
    Post by: Ortiz_Daniel, Oct 21, 2022 in forum: Unity Mediation
  6. Ortiz_Daniel
    Post

    Question Banner ads and Unity Mediation

    Hi Everyone, The Banners Beta is now live, you should all now have access to set up banner waterfalls! Please review the docs and try out the...
    Post by: Ortiz_Daniel, Oct 20, 2022 in forum: Unity Mediation
  7. Ortiz_Daniel
    Post

    Question Switch from Unity Ads Legacy to Unity Mediation in a published game. How to no lose ads revenue?

    Hi @KaOzz, Yes, this is a known issues with 3.x versions and updating to 4.x prior to the switch should mitigate the issue. To note there are...
    Post by: Ortiz_Daniel, Oct 17, 2022 in forum: Unity Mediation
  8. Ortiz_Daniel
    Post

    Question Switch from Unity Ads Legacy to Unity Mediation in a published game. How to no lose ads revenue?

    Hi @KaOzz, Yes that is correct, both should serve as workarounds. Out of curiosity, are you able force users to update your game? If that was...
    Post by: Ortiz_Daniel, Oct 17, 2022 in forum: Unity Mediation
  9. Ortiz_Daniel
    Post

    Question Switch from Unity Ads Legacy to Unity Mediation in a published game. How to no lose ads revenue?

    Hi @KaOzz, Thanks for reaching out. Based on the details above it looks like your previous build is using Unity Ads SDK 3.x or below. These...
    Post by: Ortiz_Daniel, Oct 17, 2022 in forum: Unity Mediation
  10. Ortiz_Daniel
    Post

    Bug Error retrieving line item information from api PROBLEM

    Hi @musa147, Thanks for bringing this to our attention. The team has reviewed and deployed a fix, please let us know if you are still...
    Post by: Ortiz_Daniel, Oct 11, 2022 in forum: Unity Mediation
  11. Ortiz_Daniel
    Post

    Bug Meta dont worl on iOS

    Hi @makaqo, Thanks for reaching out. When it comes to Meta there are a few things you need to ensure do in order to get them to work. The...
    Post by: Ortiz_Daniel, Oct 4, 2022 in forum: Unity Mediation
  12. Ortiz_Daniel
    Post

    Question Unity Mediation is not requesting external providers for bid

    Hi @vilsonjunior, Thanks for the follow up, the team is currently reviewing this issue and working with the Meta team on how to best resolve....
    Post by: Ortiz_Daniel, Oct 4, 2022 in forum: Unity Mediation
  13. Ortiz_Daniel
    Post

    Question Unity mediation destroyed my revenue

    Hi @AiDev123, Thanks for reaching out. We have reviewed your issue and reverted the backend configuration, and your app should be receiving ads...
    Post by: Ortiz_Daniel, Sep 23, 2022 in forum: Unity Ads & User Acquisition
  14. Ortiz_Daniel
    Post

    Question Set test mode when using mediation package?

    Hi @Bas-Smit, Thanks for the feedback. We are always looking for how best to help our customers and will review this integration for future...
    Post by: Ortiz_Daniel, Sep 19, 2022 in forum: Unity Mediation
  15. Ortiz_Daniel
    Post

    Question Set test mode when using mediation package?

    Hi @Bas-Smit, Thanks for reaching out. When using our Mediaiton you can enable test Ads for Unity through the dashboard. Please review the...
    Post by: Ortiz_Daniel, Sep 15, 2022 in forum: Unity Mediation
  16. Ortiz_Daniel
    Post

    Question How to remove a line item from the waterfall

    Hi @Kristina_B, Thanks for reaching out. There are three dots on the right hand side of every line item that, when selected, allow you to...
    Post by: Ortiz_Daniel, Sep 13, 2022 in forum: Unity Mediation
  17. Ortiz_Daniel
    Post

    Question Advertising ID (android)

    Hi @rbitard Seems like you may be looking for our Google Play data safety section for Unity Mediation page. Please review this in addition to...
    Post by: Ortiz_Daniel, Aug 29, 2022 in forum: Unity Mediation
  18. Ortiz_Daniel
    Post

    Question Testing ads on device returns No line item filled! Potential revenue too?

    Hi @71kris, Thanks for reaching out. Seems like you are asking about the testing page and how it works with games targeted towards children...
    Post by: Ortiz_Daniel, Aug 23, 2022 in forum: Unity Mediation
  19. Ortiz_Daniel
    Post

    Feature Request AdMob with Open Bidding integration

    Hi @Max_power1965, Thanks for reaching out. While we don't offer AdMob Bidding at this time, we are constantly releasing new features and...
    Post by: Ortiz_Daniel, Aug 23, 2022 in forum: Unity Mediation
  20. Ortiz_Daniel
    Post

    Question how to set up ad sources for Meta in Unity Dashboard?

    Hi @hawken Thanks for the feedback we'll be sure to review and update. Apologies over the confusion.
    Post by: Ortiz_Daniel, Aug 4, 2022 in forum: Unity Mediation
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