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  1. LIU_Hanyang96
    Post

    Question Problem with payout profile 2024

    Hi, About the account blocked issues, you can try to contact unity-onboarding@tipalti.com.
    Post by: LIU_Hanyang96, Feb 1, 2024 in forum: Unity Ads & User Acquisition
  2. LIU_Hanyang96
    Post

    Question Unity ads tipalti - payment to Russia

    Hi, For Tipalti payment issues, you can try to contact unity-onboarding@tipalti.com.
    Post by: LIU_Hanyang96, Jan 22, 2024 in forum: Unity Ads & User Acquisition
  3. LIU_Hanyang96
    Post

    Discussion user acquisition with unity ads

    Hi, If you would like to start UA, you can follow this: Getting Started: A guide to user acquisition...
    Post by: LIU_Hanyang96, Jan 22, 2024 in forum: Unity Ads & User Acquisition
  4. LIU_Hanyang96
    Post

    Bug AppsFlyer attribution links not working with Unity Ads

    Hi, "gamer id" is different from "game id". "gamer id" is used for identifying a user. You can refer to this document:...
    Post by: LIU_Hanyang96, Apr 10, 2023 in forum: Unity Ads & User Acquisition
  5. LIU_Hanyang96
    Post

    Bug AppsFlyer attribution links not working with Unity Ads

    Hi, Have you set to post back the parameter "gamer_id" on the AppsFlyer side?
    Post by: LIU_Hanyang96, Mar 28, 2023 in forum: Unity Ads & User Acquisition
  6. LIU_Hanyang96
    Post

    Question how to activate placement?

    Hi Hawken, May you provide your game id? Then, I can check it for you.
    Post by: LIU_Hanyang96, Mar 9, 2023 in forum: Unity Ads & User Acquisition
  7. LIU_Hanyang96
    Post

    Question Switching Game IDs makes it work?

    Hi, May you provide your game id and scripts for your project? I can help check for you.
    Post by: LIU_Hanyang96, Jun 30, 2022 in forum: Unity Ads & User Acquisition
  8. LIU_Hanyang96
    Post

    Question Unused Ad Units - Affecting Performance & Fill Rate?

    Hi, For some old projects, we may contain some default ad units which can be archived. May you provide your game id? I can help check it.
    Post by: LIU_Hanyang96, Jun 30, 2022 in forum: Unity Ads & User Acquisition
  9. LIU_Hanyang96
    Post

    Question Unused Ad Units - Affecting Performance & Fill Rate?

    Hi, Used placements will not influence your latency or fill rate. However, if you will not use them anymore, we recommend you archive them.
    Post by: LIU_Hanyang96, Jun 28, 2022 in forum: Unity Ads & User Acquisition
  10. LIU_Hanyang96
    Post

    Question Placement receives no fill - rewardedVideo and Start Ads

    Hi, I notice you are using UnityAds SDK directly. Therefore, you do not need to set a target price. I checked your game id, and there should be...
    Post by: LIU_Hanyang96, Jun 13, 2022 in forum: Unity Ads & User Acquisition
  11. LIU_Hanyang96
    Post

    Question Placement receives no fill - rewardedVideo and Start Ads

    Hi mateuszwallace, May you provide your game id? I can help check for you. You need to make sure your SDK is initialized successfully first....
    Post by: LIU_Hanyang96, Jun 13, 2022 in forum: Unity Ads & User Acquisition
  12. LIU_Hanyang96
    Post

    Question Admob Mediation can't retrive data from Unity Ads

    Hi, May you check whether you have integrated the UnityAds adapter well in your project? You need to ensure you have integrated UnityAds SDK and...
    Post by: LIU_Hanyang96, May 25, 2022 in forum: Unity Ads & User Acquisition
  13. LIU_Hanyang96
    Post

    Question Unity Ads not showing any data in Statistics

    Hi, May you check whether you are using production mode or test mode of UnityAds SDK in your project? Test ads will not be counted. Also, you...
    Post by: LIU_Hanyang96, May 25, 2022 in forum: Unity Ads & User Acquisition
  14. LIU_Hanyang96
    Post

    Question Unity Ads Not showing in Release

    Hi, Maybe you can check both your scripts and dashboard about whether you have enabled the test mode. Test ads will not be counted for revenues.
    Post by: LIU_Hanyang96, Apr 19, 2022 in forum: Unity Ads & User Acquisition
  15. LIU_Hanyang96
    Post

    Question eCPM on Unity Ads

    Hi, Revenue is generated based on a combination of views, clicks, and installs. The eCPM reflects a blend of the volume and quality of...
    Post by: LIU_Hanyang96, Apr 19, 2022 in forum: Unity Ads & User Acquisition
  16. LIU_Hanyang96
    Post

    Unity Ads Refund waiting since 12 days (Unity Finance Department)

    Hi, Have you tried to contact Accountspayable-fi@unity3d.com? I think they should be able to help you.
    Post by: LIU_Hanyang96, Apr 19, 2022 in forum: Unity Ads & User Acquisition
  17. LIU_Hanyang96
    Post

    Bug Incredible Memory Usage and Crash iOS [Unity Ads]

    Hi, Maybe it is caused by some progress conflict. I will contact our development team about this issue. However, I am not sure whether they will...
    Post by: LIU_Hanyang96, Apr 7, 2022 in forum: Unity Ads & User Acquisition
  18. LIU_Hanyang96
    Post

    Feedback Your organization has been locked

    Hello, In order to appeal your case, please fill out this webform as completely as possible. One of our specialists will research your case and...
    Post by: LIU_Hanyang96, Apr 6, 2022 in forum: Unity Ads & User Acquisition
  19. LIU_Hanyang96
    Post

    Question Money not received in bank account

    Hi, Have you tried to contact accountspayable-fi@unity3d.com? I think they will help you.
    Post by: LIU_Hanyang96, Apr 6, 2022 in forum: Unity Ads & User Acquisition
  20. LIU_Hanyang96
    Post

    Bug Incredible Memory Usage and Crash iOS [Unity Ads]

    Hi, I think currently you have to pause these camera services manually like what he did.
    Post by: LIU_Hanyang96, Apr 6, 2022 in forum: Unity Ads & User Acquisition
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