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  1. Thomas-K989
    Post

    Asset Store: 'Your session is too old'

    A fix has been released to resolve this issue. Please log out and in again, and the error message should be gone. This was not a case of the...
    Post by: Thomas-K989, May 16, 2017 in forum: Editor & General Support
  2. Thomas-K989
    Post

    Unity version usage [Updates Now in Publisher Forum]

    Update [ATTACH]
    Post by: Thomas-K989, Nov 17, 2016 in forum: Assets and Asset Store
  3. Thomas-K989
    Post

    [Critical Payments Bug] Same card #, different expiration date/security code causing issues

    Please contact support@unity3d.com They can help you and forward your request to someone responsible for our payment gateway. They will need some...
    Post by: Thomas-K989, Jun 21, 2016 in forum: Assets and Asset Store
  4. Thomas-K989
    Post

    Asset Store partially loaded on firefox and chrome?

    We have released a fix for having the store work with script-blockers. You still need to allow scripts from unity3d.com to be run.
    Post by: Thomas-K989, Nov 24, 2015 in forum: Assets and Asset Store
  5. Thomas-K989
    Post

    $10000 for an asset?

    Thanks for noticing. It turned out to be the publisher's subtle hint for us to remove them. They are now removed.
    Post by: Thomas-K989, Jul 9, 2015 in forum: Assets and Asset Store
  6. Thomas-K989
    Post

    Asset Store Dollar/Euros conversion

    Yes. The EUR exchange rate on the Asset Store was changed today. All packages on the Asset Store are priced and paid for to the publishers in...
    Post by: Thomas-K989, Jun 30, 2015 in forum: Assets and Asset Store
  7. Thomas-K989
    Post

    Bug in Asset Store? Uploaded package, see it on site, Submit says "no package" ????

    There was a half uploaded unitypackage from Unity 4.x associated with your package. Don't know why that was, but now it is gone. Try submitting...
    Post by: Thomas-K989, May 13, 2015 in forum: Editor & General Support
  8. Thomas-K989
    Post

    Why is it such a struggle downloading a package from the Asset Store?

    The reason the Asset Store is slow inside Unity is down to how the web browser is implemented in Unity. This will change in Unity 5 and give you a...
    Post by: Thomas-K989, Feb 10, 2015 in forum: General Discussion
  9. Thomas-K989
    Post

    Selling SaaS-based services packaged with Unity Plugin

    Payments are always handled by the Asset Store. We have a notification service to inform third-party services to issue a license a customer. We...
    Post by: Thomas-K989, Dec 23, 2014 in forum: Assets and Asset Store
  10. Thomas-K989
    Post

    Asset store not working because of VAT n. validation error

    VAT validation in Italy is currently down. We are not allowed to accept purchases and exclude VAT unless we verify the VAT number. Try again when...
    Post by: Thomas-K989, Sep 22, 2014 in forum: Editor & General Support
  11. Thomas-K989
    Post

    Some questions about the Asset Store

    1) No. All updates to a package are free for the customer. 2) Not unless you have a written permission from that publisher. Free assets are not...
    Post by: Thomas-K989, Jul 7, 2014 in forum: Assets and Asset Store
  12. Thomas-K989
    Post

    Official: How Can We Serve You Better?

    We hear you. These are features that we have on our wish list too. They have not been done yet because other stuff have higher priority. But the...
    Post by: Thomas-K989, May 14, 2014 in forum: General Discussion
  13. Thomas-K989
    Post

    Unity Asset Store - Logging in to server...

    We just released some bug fixes. You should now be able to log in. Sorry for the inconvenience. Best regards, Thomas, Unity Asset Store
    Post by: Thomas-K989, Apr 30, 2014 in forum: Editor & General Support
  14. Thomas-K989
    Post

    AssetStore Submission Tool: Preview not working anymore?!

    We are working to fix the problem. The workaround currently is to make sure the Asset Store window is open and not on a preview page, when...
    Post by: Thomas-K989, Jan 9, 2014 in forum: Editor & General Support
  15. Thomas-K989
    Post

    PayPal Issues with Asset Store

    Please check that you don't have a pop-up blocker in your browser. For PayPal payments we have to open in a new window. We will try to change the...
    Post by: Thomas-K989, Aug 6, 2013 in forum: Editor & General Support
  16. Thomas-K989
    Post

    Asset Store works in regular browsers now :)

    This issue is now fixed and you should be able to see sales for all months now.
    Post by: Thomas-K989, Dec 20, 2012 in forum: Assets and Asset Store
  17. Thomas-K989
    Post

    Can't leave review on asset store. Details included.

    Thanks for letting us know that there was a problem. The error has now been fixed.
    Post by: Thomas-K989, Aug 3, 2012 in forum: Editor & General Support
  18. Thomas-K989
    Post

    Asset Store not working!

    The Asset Store is back up again. Sorry about the downtime.
    Post by: Thomas-K989, Jun 30, 2012 in forum: Editor & General Support
  19. Thomas-K989
    Post

    Asset Store Blank

    The Asset Store is back up again. Sorry about the downtime.
    Post by: Thomas-K989, Jun 30, 2012 in forum: Editor & General Support
  20. Thomas-K989
    Post

    what the....

    The Asset Store is back up again. Sorry about the downtime.
    Post by: Thomas-K989, Jun 30, 2012 in forum: Assets and Asset Store
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