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  1. Yasuyuki
    Post

    Bug Unity Ads failed to cast IABTCF_CmpSdkVersion

    This issue will be fixed in the next version. (4.11.0, no ETA at the moment)
    Post by: Yasuyuki, Apr 18, 2024 at 11:27 PM in forum: Unity Ads & User Acquisition
  2. Yasuyuki
    Post

    Question PAYOUT PROFILE 2024

    (I'm not in the finance team, so I will correct myself if I'm wrong) The invoice should be issued monthly, even for less than $100. Once the total...
    Post by: Yasuyuki, Apr 12, 2024 in forum: Unity Ads & User Acquisition
  3. Yasuyuki
    Post

    Question Why is my account blocked?

    Hello, We’re sorry for any trouble with the account block and the longer wait times recently. We're currently experiencing a high volume of...
    Post by: Yasuyuki, Apr 10, 2024 in forum: Unity Ads & User Acquisition
  4. Yasuyuki
    Post

    Question PAYOUT PROFILE 2024

    Hello, I think it depends on a business entity. We can't provide any advice on the tax matter, so please consult with your accountant or tax adviser.
    Post by: Yasuyuki, Apr 9, 2024 in forum: Unity Ads & User Acquisition
  5. Yasuyuki
    Post

    Question Payment sending with different name

    Hello, Sorry for the inconvenience. Type, name, and address in Payout Profile are not able to be edited so far. [IMG] Please fill in the...
    Post by: Yasuyuki, Apr 8, 2024 in forum: Unity Ads & User Acquisition
  6. Yasuyuki
    Post

    Question PAYOUT PROFILE 2024

    Hello, [EDITED] The total unpaid balance on the Finance page will be deducted when the invoice is uploaded in the Finance->Invoices section. In...
    Post by: Yasuyuki, Apr 7, 2024 in forum: Unity Ads & User Acquisition
  7. Yasuyuki
    Post

    Question PAYOUT PROFILE 2024

    Hello, Sorry for confusing you regarding the current payout process. >1) regarding Payout Profile The payout profile in Unity ID was used for the...
    Post by: Yasuyuki, Apr 6, 2024 in forum: Unity Ads & User Acquisition
  8. Yasuyuki
    Post

    Unity Ads with Huwawei app gallery

    Hi, Unity Ads only supports Google Play Store and Apple App Store for now.
    Post by: Yasuyuki, Apr 4, 2024 in forum: Unity Ads & User Acquisition
  9. Yasuyuki
    Post

    Question Google Admob - Consent Management Platform CMP needed - 1st January 2024

    Hello, We have consent support for integrations with CMPs. The documentation is as follows....
    Post by: Yasuyuki, Apr 4, 2024 in forum: Unity Ads & User Acquisition
  10. Yasuyuki
    Post

    Question How to use unityads if the app is not released on googleplay?

    Hello, We don't officially support the third party Android platform. (however, technically it may work on devices that have Play Store app, but no...
    Post by: Yasuyuki, Apr 2, 2024 in forum: Unity Ads & User Acquisition
  11. Yasuyuki
    Post

    Question Payouts are on hold for this organization

    Hello, Please contact finance-Uads@unity3d.com for the payment issue. We, as a tech support team, are not able to handle individual finance cases....
    Post by: Yasuyuki, Apr 2, 2024 in forum: Unity Ads & User Acquisition
  12. Yasuyuki
    Post

    Question Invalid configuration request for gameId: xxxxxx

    Hello, I couldn't reproduce your issue on my Android device using your code with my test Game ID: 5588885. If you want to ask us for further...
    Post by: Yasuyuki, Apr 2, 2024 in forum: Unity Ads & User Acquisition
  13. Yasuyuki
    Post

    Bug Urgent! Runaway Ads Campaign Help! It can't be stop It keep spending.

    Hello, In general, the attribution window for the user acquisition campaign is valid for 7days. Adjust:...
    Post by: Yasuyuki, Apr 1, 2024 in forum: Unity Ads & User Acquisition
  14. Yasuyuki
    Post

    Resolved app-ads.txt file error

    Hello, I am sorry to hear that you guys are having trouble with app-ads.txt on the Unity dashboard. We were aware of that issue and deployed a...
    Post by: Yasuyuki, Mar 29, 2024 in forum: Unity Ads & User Acquisition
  15. Yasuyuki
    Post

    Question Why is my account blocked?

    Hello, Apparently, your ticket(#1808549) ended up in a different department. To send an appeal, please kindly use the following form:...
    Post by: Yasuyuki, Mar 25, 2024 in forum: Unity Ads & User Acquisition
  16. Yasuyuki
    Post

    Question UnityAds 4.9.3 and Google UMP compatible?

    Thanks for bringing this up! Finally we have a doc here:...
    Post by: Yasuyuki, Mar 22, 2024 in forum: Unity Ads & User Acquisition
  17. Yasuyuki
    Post

    Question Account Locked for no reason

    Hello, Unity Ads actively monitors every publisher and advertiser to ensure that users are not violating our policies. Our system will ban any...
    Post by: Yasuyuki, Mar 19, 2024 in forum: Unity Ads & User Acquisition
  18. Yasuyuki
    Post

    Question Where is Mediation Reporting?

    Yes, totally agree with you! Nowadays it's pretty messy to implement the ads feature compared with a few years ago. I hope we can merge into one...
    Post by: Yasuyuki, Mar 18, 2024 in forum: Unity Ads & User Acquisition
  19. Yasuyuki
    Post

    Question Unity Ads Invoice - This Amount is reduced from Total unpaid balance. what is it?

    The Archive tab shows your payment history until Dec 2023. Due to the payment system change, the flow and dashboard how it's shown were updated....
    Post by: Yasuyuki, Mar 17, 2024 in forum: Unity Ads & User Acquisition
  20. Yasuyuki
    Post

    Question Android Ads feature is not working on Android Phone(Google Pixel 7).

    Are you using the bidding ad unit/placement? Please make sure if your setting of Mediation Partner is Unity (not mediated). [IMG]
    Post by: Yasuyuki, Mar 16, 2024 in forum: Unity Ads & User Acquisition
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