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  1. unity_Ctri
    Post

    Bug Analytics.Internal.BufferX.ClearBuffer causes an ArgumentException

    Hey there, Thanks for this report. Our engineers were able to verify it and put in a bug fix for 5.0.1 That's working it's way through the...
    Post by: unity_Ctri, Oct 10, 2023 in forum: Unity Analytics
  2. unity_Ctri
    Post

    Official REMINDER - Legacy Unity Analytics Dashboard is shutting down

    Hey Arkuni, the `Analytics.` stuff all relates to Legacy Analytics, and it will continue to impact games that already use Legacy Analytics for...
    Post by: unity_Ctri, Jun 28, 2023 in forum: Unity Analytics
  3. unity_Ctri
    Post

    Question Analytics Not Working from Command Line Build

    Hey there! I checked with some of the engineers on this, and yes it's expected in certain circumstances. We do a quick security check to ensure...
    Post by: unity_Ctri, Apr 21, 2023 in forum: Unity Analytics
  4. unity_Ctri
    Post

    Resolved How to change to Opt-In in UnityAnalytics after implementing "OptOut()"?

    Hey there! Appreciate your patience. Tested it myself, with the game in play mode and deleted the player prefs from the registry. After...
    Post by: unity_Ctri, Oct 27, 2022 in forum: Unity Analytics
  5. unity_Ctri
    Post

    Resolved How to change to Opt-In in UnityAnalytics after implementing "OptOut()"?

    Hey Kaniyo, Just to reiterate, we don't yet support opt-back-in - that feature is planned but isn't yet available. I spoke with the engineer who...
    Post by: unity_Ctri, Oct 25, 2022 in forum: Unity Analytics
  6. unity_Ctri
    Post

    Question Session ID/custom user ID change at runtime?

    Hey! I messed around with the SDK to see if that was possible, and unfortunately it isn't at present. One of our teams is working on a change...
    Post by: unity_Ctri, Sep 15, 2022 in forum: Unity Analytics
  7. unity_Ctri
    Post

    US Export Compliance / encryption

    Hey Spacepluk, thanks for the bump. For our Legacy Analytics offering (depreciated, but still in use by some developers) Encryption...
    Post by: unity_Ctri, Sep 12, 2022 in forum: Unity Analytics
  8. unity_Ctri
    Post

    Question Debugging custom events

    Hey Pottageb, This is quite interesting. I tested sending a custom event with 4.2.0 myself just to be on the safe side, and it was received in my...
    Post by: unity_Ctri, Sep 8, 2022 in forum: Unity Analytics
  9. unity_Ctri
    Post

    Question Opt Out and Data Request

    Hey folks, Your second option is the right one to go for. We're working on a better solution for this kinda thing, but don't have any details...
    Post by: unity_Ctri, Sep 6, 2022 in forum: Unity Analytics
  10. unity_Ctri
    Post

    Bug Offline Support for Anonymous Authentication

    Hey PeachyPixels, The auth team wouldn't expect stalling to occur in this instance, can you share more info on the error messages you're...
    Post by: unity_Ctri, Jun 29, 2022 in forum: Authentication
  11. unity_Ctri
    Post

    Resolved Boss Room. Authentication problem

    That's version 1.3 released - if you're still getting this issue, let us know!
    Post by: unity_Ctri, Jun 28, 2022 in forum: Authentication
  12. unity_Ctri
    Post

    Bug Signup on DeltaDNA website isn't working

    Hey @toto007, thanks for the report about the broken sign-up. I tried it myself just now and it seemed to work okay. As Jeff said above, the...
    Post by: unity_Ctri, Jun 24, 2022 in forum: Unity Ads & User Acquisition
  13. unity_Ctri
    Post

    Question Extra withdrawals from my card

    Hey Peugames, Can you DM me the ticket IDs you got when emailing support@unity3d.com? I'd like to follow up internally and find out what happened...
    Post by: unity_Ctri, Jun 23, 2022 in forum: Getting Started
  14. unity_Ctri
    Post

    Resolved Boss Room. Authentication problem

    Hey @TheMrASH2 , This is being addressed in version 1.3 of the sample. I don't have a precise timeline for when that will be available, but it...
    Post by: unity_Ctri, Jun 23, 2022 in forum: Authentication
  15. unity_Ctri
    Post

    Question Analytics (New) - Can Data Explorer Queries be shared across environments?

    Hey David, Quick update on this - the Data Access offering already allows for querying to occur across multiple games already. Whilst this...
    Post by: unity_Ctri, Jun 21, 2022 in forum: Unity Analytics
  16. unity_Ctri
    Post

    Question Google Play Authentication

    I checked with the team, this is addressed in 2.1.0 of the Authentication SDK and is going through the release pipeline at the moment. Keep an eye...
    Post by: unity_Ctri, Jun 16, 2022 in forum: Authentication
  17. unity_Ctri
    Post

    Question Analytics (New) - Can Data Explorer Queries be shared across environments?

    Hey David, I know there's work being done to improve the experience when it comes to working across environments, but don't have anything to...
    Post by: unity_Ctri, Jun 16, 2022 in forum: Unity Analytics
  18. unity_Ctri
    Post

    US Export Compliance / encryption

    Hey Adrian, Appreciate the clarification - I'll pass this by our team and one of us will let you know the answer.
    Post by: unity_Ctri, Jun 16, 2022 in forum: Unity Analytics
  19. unity_Ctri
    Post

    Question Providing custom implementation of IAnalyticsService?

    Hey TBcoins, The UGS Analytics service is engine agnostic, and you can send data in from any game even if it's not made with unity. Whilst we...
    Post by: unity_Ctri, Jun 16, 2022 in forum: Unity Analytics
  20. unity_Ctri
    Post

    Bug SQL Data Explorer - Missing Data To CSV

    Hi Lufetar, Thanks for reporting this, that's very strange. I'd like to take a look at it in greater detail. Can you DM me your project ID? You...
    Post by: unity_Ctri, Jun 8, 2022 in forum: Unity Analytics
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