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Hi @RecoHexa You can find our guide for advertising with Unity Ads here: https://docs.unity.com/acquire/en/manual/intro-to-Unity-Acquire It's a...
Hi @jpom001 , To clarify. Unity LevelPLay is the overall mediation solution previously known as IronSource LevelPlay. You only need to be...
Hi @alexsamoila04 are you building your app with Flutter. This is apparently a common issue when adding a new SDK into a Flutter project. There is...
Hi, this error occurs when you have multiple versions of the Unity Ads SDK in your project at the same time. Looking at your error it looks like...
Hi @Emery-Monzerol at this time I don't have the exact details. But I assure you that all of the details will be provided closer to the time
Hi, we apologize for any confusion around the recent changes to ads. the Advertisement (Legacy) package will eventually become unsupported. At...
Hi @westdev thanks for sharing your org ID with me. I have gone ahead and enabled the UI Fade toggle for your account. You should now be able to...
Hi @westdev UI Fade enabled is the default setting for all Ad Units using the Unity Ads SDK. I have never seen the Play Store reject someone for...
Hi, thank you for confirming that. Looking at your logs there, you may not be leaving enough time between the Load call and the Show call. Would...
Hi @westdev I'm sorry to hear that you have been having issues with Store Rejections. The close button hiding is called UI Fade. This should not...
Hi, could you confirm that the events in your app are occurring in the following order: SDK is called to initialize SDK has finished initializing...
Hi, would you be able to share your app's game ID with us, please? You can either DM me your game ID or you can open a ticket with Unity Ads Support
@sergkon4 could you share the code you are using to Load and Show an ad please?
@sergkon4 I can confirm that adding LoadAd() to your Awake function will likely not work. LoadAd needs to be called after the Unity Ads SDK has...
Hi @sergkon4 looking at your code I can see that you have added the 'LoadAd' function. Could you confirm that before showing an ad you are loading...
Hi @Choccy_vr could you confirm if you are using Unity Mediation or Unity Ads without mediation?
Hi @themarslabs the certificate issue you were experiencing should now be resolved.
Hi @Ohyouknow, looking at the logs you have shared I can't see anything wrong. The permissions error would not cause your ads to stop showing....
Hi, the above warning is a known issue on certain Android versions. It does not result in any issues displaying ads in your application. This can...
Hi, looking at those build logs it looks like you have two versions of the Unity Ads SDK in your application. Would you be able to check your...