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  1. WilliamBNewton
    Post

    GENERAL REFUNDS THREAD

    Just like to update and say I received my refund last night, that while the whole process took longer than I thought it would, everyone involved...
    Post by: WilliamBNewton, Apr 23, 2015 in forum: General Discussion
  2. WilliamBNewton
    Post

    GENERAL REFUNDS THREAD

    Thank you. I apologize if I'm coming off rude here, I do understand how rough customer support can be when things get overloaded and I do really...
    Post by: WilliamBNewton, Apr 16, 2015 in forum: General Discussion
  3. WilliamBNewton
    Post

    GENERAL REFUNDS THREAD

    I'm starting to lose my patience here. The 14th was the last day of the "Up to 6 weeks" period for me to receive my refund. It's been 17 days...
    Post by: WilliamBNewton, Apr 16, 2015 in forum: General Discussion
  4. WilliamBNewton
    Post

    GENERAL REFUNDS THREAD

    I provided the info immediately after receiving her email. After a few days I then decided to ask about paypal. Once I posted in the thread,...
    Post by: WilliamBNewton, Apr 7, 2015 in forum: General Discussion
  5. WilliamBNewton
    Post

    GENERAL REFUNDS THREAD

    So what exactly is happening with my refund? There's 10 days left until it's been 6 weeks. I've been plenty patient, but as I asked in my...
    Post by: WilliamBNewton, Apr 3, 2015 in forum: General Discussion
  6. WilliamBNewton
    Post

    GENERAL REFUNDS THREAD

    @Aurore By credit do you mean a card from Visa/MasterCard/Discover no matter if it's tied to a line of credit or a bank account, or does it HAVE...
    Post by: WilliamBNewton, Mar 17, 2015 in forum: General Discussion
  7. WilliamBNewton
    Post

    GENERAL REFUNDS THREAD

    While I'm sympathetic to that it doesn't change that I have no idea if unlocking the refund will make it go through when I resubmit my card info....
    Post by: WilliamBNewton, Mar 12, 2015 in forum: General Discussion
  8. WilliamBNewton
    Post

    GENERAL REFUNDS THREAD

    Well, been over 2 days since I requested the refund to be unlocked without any form of response. So once that gets done, what's next? I have...
    Post by: WilliamBNewton, Mar 12, 2015 in forum: General Discussion
  9. WilliamBNewton
    Post

    GENERAL REFUNDS THREAD

    I know the first time I emailed them it was almost automatic as far as the ticket number. However, since then I get a response maybe every other...
    Post by: WilliamBNewton, Mar 11, 2015 in forum: General Discussion
  10. WilliamBNewton
    Post

    GENERAL REFUNDS THREAD

    I've sent an e-mail to support. However, there is one unexpected thing here, why did it fail in the first place in order to go into a locked...
    Post by: WilliamBNewton, Mar 10, 2015 in forum: General Discussion
  11. WilliamBNewton
    Post

    GENERAL REFUNDS THREAD

    @martinvium It doesn't give me a message other than this pink box: [ATTACH] This is what I get sent to directly after filling out the refund...
    Post by: WilliamBNewton, Mar 10, 2015 in forum: General Discussion
  12. WilliamBNewton
    Post

    GENERAL REFUNDS THREAD

    Just to be clear, the process I followed so far has been: Go To FAQ Follow Link in FAQ for a refund, fill out Recieve e-mail saying refund was...
    Post by: WilliamBNewton, Mar 9, 2015 in forum: General Discussion
  13. WilliamBNewton
    Post

    GENERAL REFUNDS THREAD

    Just wanted to add, and I'm not sure this has been said enough, I greatly appreciate the responses from the team as far as these issues go and I'm...
    Post by: WilliamBNewton, Mar 9, 2015 in forum: General Discussion
  14. WilliamBNewton
    Post

    GENERAL REFUNDS THREAD

    I have received a reply. Something you said does concern me a bit, however. The card I originally used to purchase unity had to be replaced by my...
    Post by: WilliamBNewton, Mar 9, 2015 in forum: General Discussion
  15. WilliamBNewton
    Post

    GENERAL REFUNDS THREAD

    Not exactly sure if it's now the work week there, but is someone from support still going to post? I haven't received any e-mail back from my...
    Post by: WilliamBNewton, Mar 9, 2015 in forum: General Discussion
  16. WilliamBNewton
    Post

    GENERAL REFUNDS THREAD

    No worries. The thread will probably be completely empty of news until Monday, seeing how it's the weekend and we're not going to get any support...
    Post by: WilliamBNewton, Mar 7, 2015 in forum: General Discussion
  17. WilliamBNewton
    Post

    GENERAL REFUNDS THREAD

    Thanks. Changed the thread title to be a little more helpful and less of a complaint. These things happen, and while frustrating, it's understandable.
    Post by: WilliamBNewton, Mar 6, 2015 in forum: General Discussion
  18. WilliamBNewton
    Post

    GENERAL REFUNDS THREAD

    A few of us have been having issues with the refund process. Myself, the refund has been approved, but for some reason when I enter my card info...
    Post by: WilliamBNewton, Mar 6, 2015 in forum: General Discussion
  19. WilliamBNewton
    Post

    Are any other developers making less than $100,000 unhappy with what they have been offered today?

    Thank you much!
    Post by: WilliamBNewton, Mar 5, 2015 in forum: General Discussion
  20. WilliamBNewton
    Post

    Are any other developers making less than $100,000 unhappy with what they have been offered today?

    support@unity3d.com I also included my invoices in the email, as I'd suggest you do as well. See, there's a reason why people having problems...
    Post by: WilliamBNewton, Mar 5, 2015 in forum: General Discussion
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