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  1. Matin-
    Post

    Question Projects do not open when the editor version is increased.

    Hi, If you are using a Personal license, try to return and re-activate. If you are using a Pro license, try to return the license from the unity...
    Post by: Matin-, Aug 21, 2023 in forum: Unity Hub
  2. Matin-
    Post

    Issue With PE License On A New Desktop PC

    Hi Trevor, I'm sorry for the inconvenience you are facing. Could you please share some log files with me, I'll have a look at it. Please make...
    Post by: Matin-, Apr 19, 2022 in forum: Editor & General Support
  3. Matin-
    Post

    Bug Hub 3.0.0 Cannot Activate Licenses

    Hello, Sorry about the inconvenience you are facing. Could you please share with us your Licensing Client and Hub logs They are located under:...
    Post by: Matin-, Jan 11, 2022 in forum: Unity Hub
  4. Matin-
    Post

    Unity.Entitlements.Audit.log

    The fix is also being backported in 2019.3 As Basil mentioned, it is just a matter of time. It will be in 2019.3 and 2020.1.
    Post by: Matin-, Nov 1, 2019 in forum: Editor & General Support
  5. Matin-
    Post

    2019.3b4 doesnt pick up existing pro license/shows blank serial in the about box...

    @rizu That's great news about the issue for empty SN in the About menu being resolved. Concerning the license type displaying as Unity Pro (Trial)...
    Post by: Matin-, Oct 1, 2019 in forum: 2019.3 Beta
  6. Matin-
    Post

    2019.3b4 doesnt pick up existing pro license/shows blank serial in the about box...

    Hello, @rizu Sorry for the trouble you went through. As per the blank serial number in the about box, the fix for this should be in the latest...
    Post by: Matin-, Sep 30, 2019 in forum: 2019.3 Beta
  7. Matin-
    Post

    Unity 2019.3.0b4 Trial Version?

    Hello, We have identified this issue. @danielgsantana you should be having access to your Plus license. The bug is in the content displayed within...
    Post by: Matin-, Sep 30, 2019 in forum: 2019.3 Beta
  8. Matin-
    Post

    Unity 2019.3.0b4 Trial Version?

    Hello, Thanks for reaching out to us. We are investigating this issue and will update this thread. Thank you
    Post by: Matin-, Sep 30, 2019 in forum: 2019.3 Beta
  9. Matin-
    Post

    2019.3b4 doesnt pick up existing pro license/shows blank serial in the about box...

    Hello, Sorry for the inconvenience this has caused. We are investigating the issue and will get back to you shortly. Thank you
    Post by: Matin-, Sep 30, 2019 in forum: 2019.3 Beta
  10. Matin-
    Post

    Unity Hub Won't Open - License + Machine Id Error

    @jimgnz We're sorry for the inconvenience that this is causing you. We do have an issue in 2019.3a with regards to licensing. However, the issue...
    Post by: Matin-, Aug 28, 2019 in forum: Unity Hub
  11. Matin-
    Post

    Trial - 2019.3.0a12 (b073d123dd5d)

    Hello, Trial licenses are usually a Pro license with some restrictions. As per the message you are getting about "Manage License", this is an...
    Post by: Matin-, Aug 16, 2019 in forum: 2019.3 Beta
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