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Yup, seems to be working again, thanks for the update! :)
Multiple people have posted messages from the support team that they are actively working on a fix.
There is already a thread going with loads of people having the same issue... https://forum.unity.com/threads/solved-collab-stuck-on-loading.472202/
Our team is having issues as well, we cannot publish anything, and "downloading" updates gets stuck at 0% indefinitely.
Thank you SilverWizard, worked like a charm! :D Saved our project! :)