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Have you gotten any further with your investigation? Anything else we could do to try and help figure things out?
They are different, it is true. Our other game is using 1.20.1 while the game we are having issues with is using 1.22.0
Correct. Both use UnityIAP but only one of our games is having the issue. As for checking purchases, these devices have been used for a while and...
I can make purchases in other games, including both ours and other companies games. I'm not sure about the same type of purchases. I'll try and...
It does show the same behaviour on multiple devices. Same account, different device, same problem. If we have a device with the problem account...
I'll be taking over for Kevin for now as I've been more focused on this task. What we have done is gone into Settings -> Users & Accounts then...