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  1. emiliza_gutierrez
    Post

    Need help setting up Accelerator on Ubuntu 18.04

    Hi! Thanks for reporting this issue - just wanted to give you a heads-up, we wont be able to give a response till next week (out for the...
    Post by: emiliza_gutierrez, Dec 21, 2020 in forum: Unity Accelerator
  2. emiliza_gutierrez
    Post

    Accelerator Options

    Hey @io-games, unfortunately we do not support Unix. Unity Accelerator currently supports: Linux (Ubuntu 16.04, Ubuntu 18.04, or CentOS 7) For...
    Post by: emiliza_gutierrez, Nov 30, 2020 in forum: Unity Accelerator
  3. emiliza_gutierrez
    Post

    Certificate Expired 2020-11-20

    This is from Cloud Diagnostics. We've fixed the issue - please let me know if this is still causing issues. Apologies for the inconvenience!
    Post by: emiliza_gutierrez, Nov 21, 2020 in forum: Unity Analytics
  4. emiliza_gutierrez
    Post

    How Is Total Play Time Per Active User Defined?

    Hi @Cameron_ATX - Total Daily Play Time Per Active User is based off of your Daily Active Users count. Sum up all their session lengths (no...
    Post by: emiliza_gutierrez, Jun 9, 2015 in forum: Documentation
  5. emiliza_gutierrez
    Post

    Can't validate integration

    Ah yes, usually it's just editor and development made builds. Angelo's reached out already regarding the bug about pirated build getting...
    Post by: emiliza_gutierrez, Apr 23, 2015 in forum: Unity Analytics
  6. emiliza_gutierrez
    Post

    Can't validate integration

    I reset your counter for projectId starting with 493... I noticed you had two projects with the same name, but I ignored the deleted one. Hope...
    Post by: emiliza_gutierrez, Apr 23, 2015 in forum: Unity Analytics
  7. emiliza_gutierrez
    Post

    Can't validate integration

    Hey @any_user Looks like your original project reached its event limit in our Integration Validation page. I'll reset your counter, and you...
    Post by: emiliza_gutierrez, Apr 21, 2015 in forum: Unity Analytics
  8. emiliza_gutierrez
    Post

    Funnel tracking by custom event parameter

    Hi @kenli_touchten I'm not really sure I follow your first question. At the moment the our funnels (and data explorer) are only working with...
    Post by: emiliza_gutierrez, Mar 24, 2015 in forum: Unity Analytics
  9. emiliza_gutierrez
    Post

    Funnel tracking by custom event parameter

    Hi @kenli_touchten - I just looked into the data we're receiving from your project. I checked your events for '[Level Finished REV1] Chapter 1'...
    Post by: emiliza_gutierrez, Mar 23, 2015 in forum: Unity Analytics
  10. emiliza_gutierrez
    Post

    When does a day begin

    Hey @michael_voltage Yep! All dates on our dashboard are based on UTC.
    Post by: emiliza_gutierrez, Mar 20, 2015 in forum: Unity Analytics
  11. emiliza_gutierrez
    Post

    Project Icon?

    Hi @smitchell Yep. This is something that's currently on our roadmap. Stay tuned!
    Post by: emiliza_gutierrez, Mar 20, 2015 in forum: Unity Gaming Services General Discussion
  12. emiliza_gutierrez
    Post

    "User can't be blank"

    Hi @HCL Apologies for the unclear error on that page. Unfortunately, it's outside the Analytics realm and we can't easily change it to be...
    Post by: emiliza_gutierrez, Mar 20, 2015 in forum: Unity Analytics
  13. emiliza_gutierrez
    Post

    EventValidator Expectations

    It's a different cap. We have a limit of 10,000 events per project in the integration validator. Flushing events to reset the cap is in the...
    Post by: emiliza_gutierrez, Mar 17, 2015 in forum: Unity Analytics
  14. emiliza_gutierrez
    Post

    EventValidator Expectations

    Hey @michael_voltage, The integration validator only displays events from: - Unity Editor - iOS - Builds built via XCode (including simulator),...
    Post by: emiliza_gutierrez, Mar 16, 2015 in forum: Unity Analytics
  15. emiliza_gutierrez
    Post

    Where are the Standalone users?

    Yep! I just pushed out a fix this morning that allows you to create a 'User platform is all other platforms' segment. This will capture all...
    Post by: emiliza_gutierrez, Mar 13, 2015 in forum: Unity Analytics
  16. emiliza_gutierrez
    Post

    Where are the Standalone users?

    To get your standalone players mapped to a valid platform you'd have to update your SDK version, and have users update their app. Sorry! :(
    Post by: emiliza_gutierrez, Mar 12, 2015 in forum: Unity Analytics
  17. emiliza_gutierrez
    Post

    Where are the Standalone users?

    Ah, yes. We soft-launched standalone support in v1.7.5, but have made a few tweaks with how platforms are being set in v.1.8.0. Unfortunately,...
    Post by: emiliza_gutierrez, Mar 11, 2015 in forum: Unity Analytics
  18. emiliza_gutierrez
    Post

    Where are the Standalone users?

    Hi @any_user - Standalone segments only work with Unity Analytics SDK version 1.8.0+ (see release notes). I see traffic for your project coming...
    Post by: emiliza_gutierrez, Mar 11, 2015 in forum: Unity Analytics
  19. emiliza_gutierrez
    Post

    Delete Button For Project? [Solved]

    Hey @MrEsquire - On the Metric Monitor, Data Explorer, Funnel Analyzer, Segment Builder and Integration pages, you can click on your project's...
    Post by: emiliza_gutierrez, Mar 9, 2015 in forum: Unity Analytics
  20. emiliza_gutierrez
    Post

    Dashboard not updating?

    Hmm, looks like it updated a few hours ago. Can you please check again? If you're still not seeing data please private message me with your...
    Post by: emiliza_gutierrez, Mar 6, 2015 in forum: Unity Analytics
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