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  1. emilyryan
    Post

    Question Vivox chat channel sample is not working

    I am so sorry to hear you are experiencing this issue! We have reproduced this issue in house and are investigating the cause. Thank you for your...
    Post by: emilyryan, Oct 27, 2022 in forum: Vivox (Voice & Text Chat)
  2. emilyryan
    Post

    Question Vivox 1001 Target Does Not Exist error

    Hello! I am so sorry to hear you are experiences this error! We have reproduced this bug in house and are investigating the cause. Thank you for...
    Post by: emilyryan, Oct 27, 2022 in forum: Vivox (Voice & Text Chat)
  3. emilyryan
    Post

    Resolved PCU vs CCU

    No problem! Happy we could assist! I will close out this forum post for now. Have a great rest of your day!
    Post by: emilyryan, Oct 19, 2022 in forum: Vivox (Voice & Text Chat)
  4. emilyryan
    Post

    Question Unable to adjust volume of VR Headset

    We am sorry to hear you are experiencing issues with adjust volume in VR. We have a few follow up questions, to help us provide you the most...
    Post by: emilyryan, Oct 12, 2022 in forum: Vivox (Voice & Text Chat)
  5. emilyryan
    Post

    Resolved Participant Events Examples Issues

    Hello! This typo has officially been fixed! Thank you both again!
    Post by: emilyryan, Oct 12, 2022 in forum: Vivox (Voice & Text Chat)
  6. emilyryan
    Post

    Resolved Version 16.0.0?

    Hello! That is a great point! It seems that the documentation was released prematurely and will most likely be removed until the SDK has been...
    Post by: emilyryan, Oct 12, 2022 in forum: Vivox (Voice & Text Chat)
  7. emilyryan
    Post

    Other Vivox Undocumented Error

    Hello! Thank you for the additional information. Unfortunately, with the information above, we can only suggest that you try and each out to the...
    Post by: emilyryan, Oct 12, 2022 in forum: Vivox (Voice & Text Chat)
  8. emilyryan
    Post

    Bug Vivox in Ios mode has error

    Hello! I am glad to hear you were able to resolve your first error of EntryPointNotFoundException. I'll post this here, in case you ever run into...
    Post by: emilyryan, Oct 12, 2022 in forum: Vivox (Voice & Text Chat)
  9. emilyryan
    Post

    Resolved PCU vs CCU

    Hello! Thank you for the clarification! In this case, PCU and CCU are different. PCU does not changed based on how long someone is using the...
    Post by: emilyryan, Oct 12, 2022 in forum: Vivox (Voice & Text Chat)
  10. emilyryan
    Post

    Resolved Version 16.0.0?

    Hello! This feature and the SDK mentioned have not been released yet. I apologize that this was not specified on the page, and we have reached out...
    Post by: emilyryan, Oct 4, 2022 in forum: Vivox (Voice & Text Chat)
  11. emilyryan
    Post

    Question web hosting for unity

    Hello! We would recommend our Multiplay Self Serve service, if you would like to have a server for your Unity Project. You can learn more here:...
    Post by: emilyryan, Oct 3, 2022 in forum: Game Server Hosting
  12. emilyryan
    Post

    Resolved Participant Events Examples Issues

    Hello @MiTschMR I apologize for the mistake in our documentation! I'll submit a ticket right away to get that fixed! @MurphyMurph_21 Thanks so...
    Post by: emilyryan, Oct 3, 2022 in forum: Vivox (Voice & Text Chat)
  13. emilyryan
    Post

    Resolved PCU vs CCU

    Hello! Your understanding of PCU is completely correct! So the calculation above is right. Regarding the CCU, could you link the page you are...
    Post by: emilyryan, Sep 30, 2022 in forum: Vivox (Voice & Text Chat)
  14. emilyryan
    Post

    Resolved Vivox data and voice pricing

    Hello! Yes, currently for the base tier of Vivox this is the case! We only charge based on how many people are actively logged into the service....
    Post by: emilyryan, Sep 30, 2022 in forum: Vivox (Voice & Text Chat)
  15. emilyryan
    Post

    Resolved Vivox pricing unclarity

    @HernandoNJ We are unable to reproduce the issue you are seeing with Microsoft Edge. Do you know if you are using the latest version of the...
    Post by: emilyryan, Sep 30, 2022 in forum: Vivox (Voice & Text Chat)
  16. emilyryan
    Post

    Resolved Vivox pricing unclarity

    @MiTschMR I'm glad to hear its working for you now! Thanks again for catching this bug! @HernandoNJ I'm sorry to hear its not working for you on...
    Post by: emilyryan, Sep 30, 2022 in forum: Vivox (Voice & Text Chat)
  17. emilyryan
    Post

    Question Adding non positional and positional to the same channel

    Hello! You should just need to set TransmissionMode to All on Donnie. April and Leo should just transmit to the 3D channel. Feel free to post a...
    Post by: emilyryan, Sep 28, 2022 in forum: Vivox (Voice & Text Chat)
  18. emilyryan
    Post

    Resolved Vivox pricing unclarity

    Hello! Yes your understanding of the current billing is correct. Right now you can have up to 5000 users logged into Vivox before being billed....
    Post by: emilyryan, Sep 27, 2022 in forum: Vivox (Voice & Text Chat)
  19. emilyryan
    Post

    Question Adding non positional and positional to the same channel

    Hello! You should be able to use multi-channel functionality to get this to work! If you follow these steps, I believe this would follow along...
    Post by: emilyryan, Sep 14, 2022 in forum: Vivox (Voice & Text Chat)
  20. emilyryan
    Post

    Question maximum user in one concert or conference room

    Hello! Our channel limit size is 200 users per non-positional channel at this time. However, this is regardless of if you only have 1 speaker, or...
    Post by: emilyryan, Sep 12, 2022 in forum: Vivox (Voice & Text Chat)
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